UK Passport renew and application
#16
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Thread Starter
Joined: Dec 2010
Location: Durham Region Extension
Posts: 3,342
Re: UK Passport renew and application
Still waiting for the PPs
#17
Just Joined
Joined: Feb 2011
Posts: 13
Re: UK Passport renew and application
After sending a note to [email protected] to express our frustration, they issued our passport today (Friday).
We should have the passports by Monday afternoon, according to the UPS tracking number given by the passport clerk at DC.
We should have the passports by Monday afternoon, according to the UPS tracking number given by the passport clerk at DC.
Last edited by nwtspam; Mar 5th 2011 at 4:50 am. Reason: spelling
#18
Forum Regular
Joined: Mar 2006
Location: Toronto
Posts: 93
Re: UK Passport renew and application
(or was that Purolater? ...)
#19
Just Joined
Joined: May 2008
Posts: 4
Re: UK Passport renew and application
Kind of slightly off topic but wondered if anyone had an idea. I've looked in some other threads and basically I think I just accept a bad decision on my part but wondered if anyone had any advice.
Sent off passport for renewal 5 weeks ago following the "allow 4 weeks" return advice on the website. Money has been taken from credit card and the passport has not been returned. I am supposed to be traveling this Friday but have read on some other threads of people who are waiting longer than this for renewal so am not too hopeful. I have sent an email to the address in thread above which I am waiting a response to, and had a pretty unhelpful conversation.
Should the email not work do I have any options?
Sent off passport for renewal 5 weeks ago following the "allow 4 weeks" return advice on the website. Money has been taken from credit card and the passport has not been returned. I am supposed to be traveling this Friday but have read on some other threads of people who are waiting longer than this for renewal so am not too hopeful. I have sent an email to the address in thread above which I am waiting a response to, and had a pretty unhelpful conversation.
Should the email not work do I have any options?
#20
BE Enthusiast
Joined: Apr 2006
Posts: 829
Re: UK Passport renew and application
I guess you will have to try and change your travel plans
#21
Just Joined
Joined: Mar 2011
Posts: 2
Re: UK Passport renew and application
Hello,
I need to renew my UK passport while in Canada. I can't open the ''passport fees'' link on the ''how to apply from Canada'' page (http://ukinusa.fco.gov.uk/en/help-fo...ly/canada#much).
I know I must send a cashier of bankers certified cheque in US Dollars to the British Embassy Government Account, but I don't know the fee amount.
Could any one please tell me the fee amount?
Any advice would be much appreciated.
Thank you.
I need to renew my UK passport while in Canada. I can't open the ''passport fees'' link on the ''how to apply from Canada'' page (http://ukinusa.fco.gov.uk/en/help-fo...ly/canada#much).
I know I must send a cashier of bankers certified cheque in US Dollars to the British Embassy Government Account, but I don't know the fee amount.
Could any one please tell me the fee amount?
Any advice would be much appreciated.
Thank you.
#22
Re: UK Passport renew and application
Hope your passport photos were taken at the specific size required for a British passport, seems the British passport photo's are smaller than a Canadian one and where we got our passport photo's done (Sears) we would have sent in Canadian sized photos if i hadnt casually mentioned that they were for a British passport.
Girl with the camera had to then redo the photo's as she had assumed it was Canadian passport photos i was wanting..
Girl with the camera had to then redo the photo's as she had assumed it was Canadian passport photos i was wanting..
#23
Just Joined
Joined: Feb 2011
Posts: 13
Re: UK Passport renew and application
Kind of slightly off topic but wondered if anyone had an idea. I've looked in some other threads and basically I think I just accept a bad decision on my part but wondered if anyone had any advice.
Sent off passport for renewal 5 weeks ago following the "allow 4 weeks" return advice on the website. Money has been taken from credit card and the passport has not been returned. I am supposed to be traveling this Friday but have read on some other threads of people who are waiting longer than this for renewal so am not too hopeful. I have sent an email to the address in thread above which I am waiting a response to, and had a pretty unhelpful conversation.
Should the email not work do I have any options?
Sent off passport for renewal 5 weeks ago following the "allow 4 weeks" return advice on the website. Money has been taken from credit card and the passport has not been returned. I am supposed to be traveling this Friday but have read on some other threads of people who are waiting longer than this for renewal so am not too hopeful. I have sent an email to the address in thread above which I am waiting a response to, and had a pretty unhelpful conversation.
Should the email not work do I have any options?
I think you should first call the UK careline services to escalate the issue (use the +44 number is cheaper than using the 1-900). Paying CAD$6 for the call is much better off than changing your travel plan.
I told them the same thing about their "4-week return" commitment. The Careline said that 4-week is from the date of payment, sometimes could take up to 6-weeks due to some special circumstances, blah blah...
Last edited by nwtspam; Mar 7th 2011 at 1:26 am. Reason: *
#24
Just Joined
Joined: Feb 2011
Posts: 13
Re: UK Passport renew and application
Hello,
I need to renew my UK passport while in Canada. I can't open the ''passport fees'' link on the ''how to apply from Canada'' page (http://ukinusa.fco.gov.uk/en/help-fo...ly/canada#much).
I know I must send a cashier of bankers certified cheque in US Dollars to the British Embassy Government Account, but I don't know the fee amount.
Could any one please tell me the fee amount?
Any advice would be much appreciated.
Thank you.
I need to renew my UK passport while in Canada. I can't open the ''passport fees'' link on the ''how to apply from Canada'' page (http://ukinusa.fco.gov.uk/en/help-fo...ly/canada#much).
I know I must send a cashier of bankers certified cheque in US Dollars to the British Embassy Government Account, but I don't know the fee amount.
Could any one please tell me the fee amount?
Any advice would be much appreciated.
Thank you.
http://ukinusa.fco.gov.uk/resources/...-fees-march-11
For 1 passport (32 pages):
$211 + Postage ($12)+ Insurance
The UPS Postage Fee includes insurance of up to $100. If you wish to insure the package to cover the cost of replacing the passport /supporting documentation you may choose to do so for an additional fee of $1.80 for up to $300 and $0.60 per $100 after that.
$300=$1.80
$400=$2.40
$500=$3.00
$600=$3.60
$700=$4.20
$800=$4.80
$900=$5.40
$1000=$6.00
#25
Just Joined
Joined: Mar 2011
Posts: 2
Re: UK Passport renew and application
Thank you so much for the fees, it is much appreciated.
Still couldn't open the file, I my laptop doesn't have the software to open properly.
Thanks again.
Still couldn't open the file, I my laptop doesn't have the software to open properly.
Thanks again.
#26
Banned
Thread Starter
Joined: Dec 2010
Location: Durham Region Extension
Posts: 3,342
Re: UK Passport renew and application
I could PM you the e-mail address of a passport clerk at DC if you are not going to post it publicly.
I think you should first call the UK careline services to escalate the issue (use the +44 number is cheaper than using the 1-900). Paying CAD$6 for the call is much better off than changing your travel plan.
I told them the same thing about their "4-week return" commitment. The Careline said that 4-week is from the date of payment, sometimes could take up to 6-weeks due to some special circumstances, blah blah...
I think you should first call the UK careline services to escalate the issue (use the +44 number is cheaper than using the 1-900). Paying CAD$6 for the call is much better off than changing your travel plan.
I told them the same thing about their "4-week return" commitment. The Careline said that 4-week is from the date of payment, sometimes could take up to 6-weeks due to some special circumstances, blah blah...
Do you mind pm'ing me the email address please?
#28
Banned
Thread Starter
Joined: Dec 2010
Location: Durham Region Extension
Posts: 3,342
Re: UK Passport renew and application
I can't thank you enough, got a reply the next day from someone else, followed by a phone call. My passport ( renew ) was issued, but my son's was not ( first passport ), due to an error in my name on my marriage certificate.
They said although they don't doubt it's me, but the documentation needs to be adjusted before they can issue the passport. So I have now got in touch with registry office to try to rectify this problem.
My file will be open for 6 months and now I have someone to deal with directly.
Thanks again nwtspam!
They said although they don't doubt it's me, but the documentation needs to be adjusted before they can issue the passport. So I have now got in touch with registry office to try to rectify this problem.
My file will be open for 6 months and now I have someone to deal with directly.
Thanks again nwtspam!
#29
Re: UK Passport renew and application
I can't thank you enough, got a reply the next day from someone else, followed by a phone call. My passport ( renew ) was issued, but my son's was not ( first passport ), due to an error in my name on my marriage certificate.
They said although they don't doubt it's me, but the documentation needs to be adjusted before they can issue the passport.
They said although they don't doubt it's me, but the documentation needs to be adjusted before they can issue the passport.
Go back to the Embassy and tell them the law changed back in 2006 ...
#30
Just Joined
Joined: Mar 2011
Posts: 6
Re: UK Passport renew and application
Like some of the other posters, I am experiencing problems with renewing my UK passport. The application has been at the Embassy in DC for three weeks, and when I checked with my credit card account on the weekend, they had not collected yet payment. I also discovered that there had been fraudulent activity on my credit card, and the company closed down the account, which will mean that payment will be declined on the account, and presumably they will return my application and I will have to start again.
Careline said that they could not help, as the application was not live yet. Does anyone have any advice? I am booked to go to the UK on April 14 to see my elderly and very frail mother. Perhaps nwtspam will be able to send me the e-mail address of his contact in DC. Or perhaps the kind and authoritative Dean might advise?
This is my first post, so apologies if it violates any protocols. Many thanks.
Careline said that they could not help, as the application was not live yet. Does anyone have any advice? I am booked to go to the UK on April 14 to see my elderly and very frail mother. Perhaps nwtspam will be able to send me the e-mail address of his contact in DC. Or perhaps the kind and authoritative Dean might advise?
This is my first post, so apologies if it violates any protocols. Many thanks.