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-   -   Renewing a UK Passport (https://britishexpats.com/forum/canada-56/renewing-uk-passport-768034/)

geedee Aug 11th 2012 1:38 pm

Renewing a UK Passport
 
Has anyone here used the "new" system of sending their passport to the US for renewal?

If so, how long did it take to get the new one, and did you get your old one back, or do you have to ask to have it returned (cancelled)?

Miss Clinique Aug 11th 2012 3:10 pm

Re: Renewing a UK Passport
 

Originally Posted by geedee (Post 10222493)
Has anyone here used the "new" system of sending their passport to the US for renewal?

If so, how long did it take to get the new one, and did you get your old one back, or do you have to ask to have it returned (cancelled)?

I did mine about 18 months ago. It was back in three weeks with the old cancelled one. I have heard of people waiting longer though.

Piff Poff Aug 11th 2012 3:29 pm

Re: Renewing a UK Passport
 
Ours took about 3 months.

London Mike Aug 11th 2012 3:45 pm

Re: Renewing a UK Passport
 

Originally Posted by Piff Poff (Post 10222555)
Ours took about 3 months.

Two months. Easy process.

geedee Aug 12th 2012 1:01 am

Re: Renewing a UK Passport
 
Thanks all. I'm glad they send the old pp back! There are some long waiting times there....

TheThornes Aug 12th 2012 1:53 am

Re: Renewing a UK Passport
 
We got some new ones recently (last month) and they only took two to three weeks to arrive. We were away for just over a week and they were here waiting for us when we returned. The old passports arrived back separately a few days later.

sharkus Aug 12th 2012 12:30 pm

Re: Renewing a UK Passport
 
I did it a couple of years ago. Was no problem at all. Even had to phone them to find out if it was in process, and staff were very helpful indeed. Think it took about three weeks total to get it back.

geedee Aug 12th 2012 1:40 pm

Re: Renewing a UK Passport
 

Originally Posted by TheThornes (Post 10223139)
We got some new ones recently (last month) and they only took two to three weeks to arrive. We were away for just over a week and they were here waiting for us when we returned. The old passports arrived back separately a few days later.


Originally Posted by sharkus (Post 10223774)
I did it a couple of years ago. Was no problem at all. Even had to phone them to find out if it was in process, and staff were very helpful indeed. Think it took about three weeks total to get it back.

Thanks both. I'm a bit wary of phoning.... it's $2 per minute or something daft now, isn't it?

babsi Aug 12th 2012 3:08 pm

Re: Renewing a UK Passport
 
It took 3 weeks in October. Very straightforward

My son's Canadian passport took longer and they even phoned about the guarantor for a simple renewal.

BritInParis Aug 13th 2012 6:49 am

Re: Renewing a UK Passport
 
Depends on the time of year, busier during the June/July summer rush. Washington had some very well publicised problems last year, but the rush is over for this year, so expect two to four weeks presuming there are no issues with your application.

R I C H Aug 13th 2012 6:52 am

Re: Renewing a UK Passport
 

Originally Posted by geedee (Post 10223859)
Thanks both. I'm a bit wary of phoning.... it's $2 per minute or something daft now, isn't it?

When you receive your new passport, check it thoroughly for errors. Mine was incorrect and I got stung for $40 of call charges for advice, then the entire processing fee a second time, to correct their administrative error. If the error goes unnoticed for more than a month then they won't admit fault and you have to re-apply from scratch.

BritInParis Aug 13th 2012 6:58 am

Re: Renewing a UK Passport
 

Originally Posted by R I C H (Post 10225503)
When you receive your new passport, check it thoroughly for errors. Mine was incorrect and I got stung for $40 of call charges for advice, then the entire processing fee a second time, to correct their administrative error. If the error goes unnoticed for more than a month then they won't admit fault and you have to re-apply from scratch.

If it was their error, it should be reissued free of charge and any Careline charges refunded as long as it's returned within six months. If you returned yours within six months, you should have been refunded, not charged again.

http://ukinusa.fco.gov.uk/en/help-fo...oblem-passport

Souvy Aug 20th 2012 11:37 pm

Re: Renewing a UK Passport
 
Mine came back yesterday. It took four weeks. No sign of the old passport but maybe it'll come later.

I was surprised my application wasn't rejected. I'd let my photos become older than they are allowed to be. I took a chance.


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