Nexus interview tips
 

Mine is coming up in the next week.

Any advice apart from telling the truth and what kind of questions except the ‘why do you want nexus status?’

Thanks

Re: Nexus interview tips
 

Mine was very straight forward. They just wanted to know which countries I had visited (ever). That was quite the challenge!

Other than that, all was good. They do a retina scan and fingerprints.

Best $50 I EVER spent.

Re: Nexus interview tips
 

I also received this email from the UK. 70 GBP for one year

--------------------------------
You are receiving this message because you have been identified by U.S. Customs and Border Protection (CBP) as a U.S. citizen or Canadian citizen enrolled in the GE/ NEXUS program. CBP would like to inform you that the United Kingdom now operates an expedited entry program called Registered Traveller and you may be eligible to apply.

Registered Traveller was launched by the UK Border Force to give faster and more convenient entry to the UK for eligible nationals from the United States and Canada. Membership of Registered Traveller costs £70 in the first year and £50 per year thereafter.


Membership of Registered Traveller includes the following benefits:

üAccess to ePassport gates

üUse of the UK / EEA queue

üNo requirement to complete a landing card on arrival in the UK

üNo routine credibility interview with a Border Force officer.


Visitor eligibility criteria have changed and you now may apply to join if you have made at least 4 journeys to the United Kingdom in the previous two years. Complete details of Registered Traveller eligibility and availability can be found online at www.gov.uk/registered-traveller.



Registered Traveller is proving extremely popular with members and to date there have been over 275,000 crossings of the border by members with extremely positive feedback such as,



“I think it is fantastic! It has made a major difference to my experience travelling as it gives me a great deal of time back.”



“Time saving and improved experience of clearing immigration.”



You can apply for Registered Traveller online now at www.gov.uk/registered-traveller .

This is an automated email. Please do not reply.

Re: Nexus interview tips
 

Oh really? They asked about all countries outside USA and Canada in the last 5 years on the application...did they want the dates as well if every country?

Re: Nexus interview tips
 

Hi Becki,

As has been said, the interview was very straightforward. There were actually two, one with each of Canada and US border officials, although they were standing right next to each other. (Not sure where you're going, we went to one by Science World.)

Only surprise was that they said could not approve until had supplied ESTAs. So we had to get these (not expensive) and I then had to go back to hand in. If you haven't got a current ESTA, you may want to get in advance and take a copy with you.

BexB

Re: Nexus interview tips
 

Thanks for the advice.

I have an ESTA that runs in August this year so I’ll take a copy and then ask what happens with linking NEXUS to new ESTA after that.

Hopefully that will the last ESTA that I have to get before applying for Canadian citizenship afterwards. :fingerscrossed:

Re: Nexus interview tips
 

My interview tips

Why do you want a NEXUS/Global Entry Card?

So I don't have to speak to people like you and I just need to stick a card in a machine rather than asking any stoopid questions you may have. CAVEAT if using Global Entry kiosks you still speak to a US officer.

A machine finds it hard to tell if I am lying on my declaration.

The machine doesn't check my ass out.

The card will make me look more important when avoiding line ups of the great unwashed.

Re: Nexus interview tips
 

I was asked to apply for ESTA as well. I did it in the office on one of their computer terminals.

Re: Nexus interview tips
 

Lol I’m sure that would go down so well with them if I said this.

Re: Nexus interview tips
 

Can’t remember what question were asked...but if we were they were simple. Wished we had applied 10 years ago...worth every penny.

Re: Nexus interview tips
 

Sounds like most of us on here who are UK/EU nationals don't need this as we get it for free using our UK/EU passports :)

As for the interview they didn't ask too many questions, the US guy wasn't that chuffed that I don't go to the US that often but I said it was more for the expedition of the process in Canadian airports and he was satisfied with that.

Remember when you get Canadian citizenship and a Canadian passport to go down to the NEXUS office and update your info with them (no appointment necessary.) If you get a new UK passport, you can change the details online in the TTP web portal (formerly GOES)

Re: Nexus interview tips
 

Thanks :)

Re: Nexus interview tips
 

I passed!!!!

It was interesting I believe the CBSA officer said that any updates with address, number etc had to be done at an enrolment Centre as only the US CBA have access to info online??

I asked about Canadian passports and they said bring the passport and certificate of citizenship to enrolment Centre.

Luckily PR card, driving licence and passport all expire within a year of each other (unluckily that’s expensive).

The aim is to have Canadian citizenship by then though

Re: Nexus interview tips
 

Good job.

I have thought about getting one but I dont cross enough to really justify it.

Last time the Nexus line was longer then the regular line...lol

Re: Nexus interview tips
 

You have to make sure that all updates/new passports/citizenship etc are reported to both the Canadian and US. We were told the two countries do not share the updated info. :rolleyes:

Re: Nexus interview tips
 

I find that hilarious.

I’ll just go to the Main Street office when I have update them. I can understand new passport and change of citizenship to be done in person but stuff like address, phone number and other personal stuff should just be online

Re: Nexus interview tips
 

To cross the US/Canadian border by land we use a Nexus only crossing. We went into the US Nexus office last year to update our details...that’s when we were told they don’t share info and we must also update our info with the Canadian office. Next stop was the Canadian Nexus office...they confirmed this.

Re: Nexus interview tips
 

Right ok then so I’ll just go to the airport both cbsa and cba are there.

So pointless going to two separate offices

Re: Nexus interview tips
 

Nobody has yet figured out how to scan a new passport bio data page barcode information over the internet yet thats why those with new passports need to visit an enrolment office to have this done by the US officers as guess what you use the passport at the Global Entry kiosks. Canadians just simply add the new passport to your profile as you only use the NEXUS card on entering Canada with your passport safely tucked away but readily available.

Re: Nexus interview tips
 

I did previously say I understood having to go in to an office with a new passport!

I don’t understand why you have to go in to update your address/phone number because Canada doesn’t have access online...?! This is what I am confused about!

Re: Nexus interview tips
 

Where did you get that info from???

From the website
NEXUS members can access the Trusted Traveler Programs (TTP) System to update address changes and passport information that is already on file. Even if you did not apply using the TTP System, you can still confirm or update your information by creating a TTP System account, which enables you to view and modify your file.

https://www.cbsa-asfc.gc.ca/prog/nex...es-eng.html#c1

Re: Nexus interview tips
 

And Canada can access this? Because the CBSA officer at the interview said they don’t have access to the online portal, which I thought was strange

Re: Nexus interview tips
 

CBSA dont use that website but you as the traveller can which in turn updates info on the site. CBSA has their own internal site which they use which will eventually show that info.

Re: Nexus interview tips
 

So the bottom line is you can update your info on the website, you just have to go to a centre to get your new passport scanned by the US authorities so you can use Global Entry kiosks. My understanding is you can do this at a Canadian NEXUS centre that also has US agents, like the Niagara Falls application centre I applied at in the first place.

And when you become a dual citizen you'll only have to physically update your passport info for your Canadian passport, as you wouldn't be using your UK one in the Global Entry kiosks. You can just update the UK one online.

Re: Nexus interview tips
 

The information they ask for/don't ask for changes over time, plus login.gov doesn't notify you when things are out-of-date.

When I originally got NEXUS back in 2010 they wanted all your vehicle details and the CBP inspector at YYC specifically told me that I had to cross at land borders in that vehicle unless I added the details of my new vehicle.

So at Pacific Hwy, the CBP inspector asked me why I didn't use the NEXUS lane (I was in a rental) and I related that to him, and he said it was bullshit.

So when I bought a new car I signed up for SENTRI and had to pay $42 to add my car (they used to do vehicle inspections, but that was scrapped a year ago) and realized that I had actually been signed up for SENTRI for my old car all along back when I initially got NEXUS.

I have various other stories of a similar vien (like the non-changeable and then changeable passport details). Moral of the story is to make sure you keep your NEXUS record up-to-date, I'd say check it at least once annually because they have a habit of changing things.

Re: Nexus interview tips
 

By air. Don't need it by land. The passport requirement is because of the IATA rules, I've actually checked in using my NEXUS card although I put my passport details in the booking. Depends on the check-in agent.

Re: Nexus interview tips
 

My card came through today and is activated.

One question:

I’m going across the border with the other half tomorrow, he doesn’t have NEXUS so we will have to use regular lanes but can I still give the Officer my Nexus card along with my passport using the regular traffic lanes?

Re: Nexus interview tips
 

Yes, this is what I do.

Congrats :thumbsup:

Edit: Because you are a UK citizen/PR not Canadian you will probably still need to present your UK passport and PR card so have those with you, but you can still present your NEXUS.

Re: Nexus interview tips
 

As this thread now seems to be about general Nexus issues - something we found the hard way was that when we became (dual) citizens we popped into the Nexus office at Pearson airport when travelling out to the UK, thinking we could just tell them, show our new passports and get the info on database updated. Wrong: for some reason they needed to take the card and post a new one out, so we couldn't use it for that trip. We should have called in on our way back!

Re: Nexus interview tips
 

Because your nationality on your old card would've said "GBR" and you need a new one that says "CAN".

You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership

Re: Nexus interview tips
 

Yeah they said that new citizenship/ passport needs to be updated at enrolment Centre.

I didn’t use my nexus card this time round but I’m planning on a day trip next week on my own so I’ll use it then.

Re: Nexus interview tips
 

I successfully updated mine at the enrolment centre at Main Street when I became a Canadian Citizen. It shows as updated online as well although I still have my original card. I will just carry both passports.

Re: Nexus interview tips
 

When I got my NEXUS card updated after getting my Canadian passport, they didn't change the nationality field from "GBR" to "CAN" - even though my Canadian passport and (IIRC) another field stated "Canadian"... which caused a second line of questioning when I crossed the land border to the US a couple of times, before a more helpful DHS border guard pointed it out to me, and explained that while *some* info had been updated, this was probably the source of having more drill-down questions.

A trip to the YYZ office confirmed that someone hadn't updated all the fields properly, and that I'd need a new NEXUS card issued...

It may be that, since this happened, the onus is now on the individual to ensure that all details are up-to-date, but IIRC there was nothing on GOES that I could change myself.

Re: Nexus interview tips
 

Also dont forget there is a new website now for the Trusted Travellers as the GOES website is no longer so if you have a card that is over 12 months old you will need to sign into the new site and create a new id to access the site to make any changes
https://ttp.cbp.dhs.gov