Carry-On Allowance
 

We booked a return trip from Toronto to UK with Air Transat online. When I checked the confirmation I noticed that we fly to the UK with Air Transat and return with Thomas Cook. I didn't think much about it until I looked at the carry-on allowance. Air Transat (on their website) is 23 x 40 x 51 cm. Thomas Cook (on the link from Air Transat's website) is considerably less, 43 x 28 x 23 cm. Strange thing is if I check Canadian Affair's information on Thomas Cook's allowance it is a huge 25 x 40 x 56cm! We would like to take our rolling computer type bag as carry-on but it only fulfills requirements to fly to the UK with Air Transat but not returning with Thomas Cook (according to their website but not with Canadian Affair's) Has anyone else encountered this small allowance when coming back to Canada with Thomas Cook?

Re: Carry-On Allowance
 

I thought this was a new Carry On movie... where's Sid James and Kenneth Williams.

Re: Carry-On Allowance
 

Beat me to it.

Re: Carry-On Allowance
 

Ha-Ha! Reminds me of our Irish friend who had just had just arrived here and went into Harvey's Hamburgers and said " I'll have a fish supper and a cup of tea, to have here, not a carry-out...do you take a cheque?" ::thumbsup:

Re: Carry-On Allowance
 

Canadian Affair own the rights to the Thomas Cook aircrafts they use. Go with the Canadian Affair info. The Thomas Cook website info does not apply to Canadian Affair unless otherwise stated. :)

Re: Carry-On Allowance
 

Hi we just flew into Toronto 2 weeks ago with Thomas Cook and they didnt even check our carry on luggage (weight or size) we had 3 big ruck sacks and a laptop case plus a stroller. They didnt even ask how many bags we had just checked our checked in luggage. (we flew from Gatwick) I wouldn't worry too much about the size as long as its not too over the top!:thumbsup:

Re: Carry-On Allowance
 

You can find Sid James in here:

http://www.bbc.co.uk/iplayer/episode..._on_the_Cliff/

Re: Carry-On Allowance
 

i always loved his laugh!

Re: Carry-On Allowance
 

The amazing thing about Tony Hancock was how he turned being miserable and constantly complaining into comedy. No such luck for the rest of us.

Sorry, should get back to Carry on...

Re: Carry-On Allowance
 

What's the punch line?

Followup
 

We are back in Canada and here's what happened with the "Carry On/Hand Luggage".
We flew from Toronto to Gatwick with AirTransat in an Airbus with 3 rows of 3 seats, very cramped and no fresh air swivel nozzles overhead. The computer wheelie bag was accepted no problem and despite it meeting size regulations, it was a tight fit in the overhead storage compartment.
We returned from Glasgow where T1 was nice and cool but the check in for Thomas Cook was in T2, a hundred yards away. This "terminal" is like a big portable classroom which feels rather temporary and was boiling hot, despite it being around only 17C outside. The check in person looked at my wife's soft carry on baggage and didn't even weigh it. She took one look at my little wheelie computer case, asked that I place it on the scale and then told me it was over the 5Kg allowance and would cost £70 in excess charges! Our only alternate was to move aside out of the way and take just about everything out of the small case and redistribute it in our 2 other checked baggage which was still under the 20 KG allowance for each case. When all luggage was reweighed we still had to pay £10 for the computer case that only had my netbook and some lighter electronic gadgets in it. I couldn't even pay the check in person and had to go to T1 to the TC desk!
The Thomas Cook Boeing aircraft (2 rows of 3 ) was much better than the AirTransat Airbus. The legroom as so huge that the fold down table was too far in front! There were fresh air nozzles and the overhead storage compartments were so deep they swallowed my computer case.
In conclusion......I like to take my computer wheelie bag on flights because of the huge distances in many airports to and from the gates. Gatwick even tell you it's a 20 minute walk to the farthest away gates! The bag is great for carrying stuff that I would never put in checked baggage such as netbook, video camera, batteries, meds and because of its shape I can place my wife's soft canvas bag on it when I'm pulling it along. That allows her to deal with all the printed boarding passes, passports etc without hauling a bag along on her little shoulders. Thomas Cook weigh anything that looks heavy so be advised that if you are over your allowance of 20 Kg checked and 5Kg hand YOU WILL PAY £10 per Kg.

Re: Carry-On Allowance
 

Yes PITA, I flew with Canadian Affair from Manchester to Calgary on the 7/5/10, and my suitcase was 22 kg, and my hand luggage just about 4 kg. So I had to take some stuff out of my suitcase and make up the difference in my hand luggage and was charged £20.00 for still being over weight.

When I flew back, after they eventually got us another flight due to the plane breaking down on the runway. I was charged $40.00 for the same overweight. The thing that makes me seeth though, is after you've had your luggage weighed and got through to the duty free. You can purchase bottles of booze that will increase your already overweight hand luggage, and nothing gets said.

Another thing that worried me after filling out that declaration form on the plane and when going through the passport control in Calgary. Was the amount of tobacco you were allowed to bring into Canada as a visitor. Its only 200 grams, a catch 22 situation when the smallest pack you can buy is 250 grams in the airport duty free. I actually bought a 4x 250 gram packets for my mate, so I was buggered in either case.

When the officer at the airport asked me if I'd got any baccy, I said yes and he told me to go to the room on the side on the way out. The officer there asked me the purpose of my visit and what did I do for a living in the UK, you know, the usual crack. But she didn't bother to look in my bag. So I was glad to say the least, as I had visions of being arrested for smuggling and being put back on the next plane back to the UK.

Re: Carry-On Allowance
 

Actually this is not correct - My daughter and her friend wanted to fly back to the Uk this summer for a holibob with my parents - they are both 15. If the plane had been an Air Transatt one (from To it would have been) theycould have traveled alone.

However, the YVR flight is operated by TC - no unnaccompanied under 18's!

Re: Carry-On Allowance
 

Yes, unless otherwise stated....On Canadian Affair Ts and Cs it does state the differences between TC and AT regarding Unaccompanied Minors. However, TC Airlines do not allow under 16s not under 18s.

Re: Carry-On Allowance
 

But look what the TC site says: Children travelling without a parent or guardian
We regret flythomascook.com cannot accept any booking for a child or children under 18 unless accompanied by a parent or guardian.


If they had been flying from To to LGW with AT they would gave been fine!!