Aviator

Maybe they just need to work more efficiently.

scrubbedexpat091

Thats the truth. We have the joys of having to visit a govt office monthly and they seem to spend more time chatting then working.

My ex wife worked for the feds and she will readily admit it was a cushy job with far less work for more money compared to her private sector admin jobs.

Former Lancastrian

But that would cost money lol. Maybe supplying their workers with up to date and efficient software would also help. I will be so glad when we move away from Windows 98 at work. Actually they just upgraded us to Windows 7.Don't even get me started from changing over from FOSS to GCMS or how US residents will be required to use chip debit cards when making transactions. Its now hunting season and its amazing how money cannot figure out how to use a POS machine when we collect their $25 for their CAFC form.

scrubbedexpat091

Chip and PIN has kind of been a stupid roll out in the US. Some banks using chip and pin, others doing chip and signature and not all merchants going over to terminals that accept chip cards.

Its new tech down there. I was in retail the first Christmas chip and pin was used in mass here, and it confused people as well.

The signs in the BC office we have to visit have said please excuse the slowness as they are upgrading systems to serve you bette for going on at least 3 years now. Almost seems laughible at this point.

BristolUK

There are government departments like that in the UK. Ministry of Defence or whatever it's called now is a great example. Others, like my old dept has it's cushy areas but they're few and far between. Everyone else works like slaves and are treated like them.

The few times I've been in to 'Service New Brunswick' to sort out special prescription coverage for the $7000 a time treatments my wife was getting - the facility shares with the Social Assistance area - I was struck by how peaceful it all was. A far cry from my old job.

tee1

Incompetent..... Thats the word I use alot when talking about MSP.
It took them 5 month to change me from Twp to PR on there system and left me in health care limbo for 2 month which was very upsetting at the time as was really unwell with what turned out to be pneumonia.

beckiwoo

Looking forward to that one when and if it comes around

scrubbedexpat091

Not MSP related but still Revenue Services of BC as they also deal with student loans. Mine was paid off back in March, and as of yesterday they have still not removed the restriction on my account, apparently it all has to be done manually by another department. They did send a request to have it removed though, but said it may take a few weeks.

Zooper

The frustrations with MSP mostly started when the BC government outsourced administration to a US firm.

Former Lancastrian

Well you get what you pay for then Is the phone help line located in India by any chance?

scrubbedexpat091

They should just dump the premiums, and raise taxes the same amount per year for the income levels, could eliminate a bunch of problems.