ArriveCAN
 

Although we used the app last November at the land border, when we tried to use it a few days ago, we kept getting the ‘unable to upload’ message. We were told at the airport check in desk that we couldn’t board the plane without it. In the end I tried on a different device and managed to upload it. I received the confirmation email, after my name there was a notation to see the CBS officer. On arrival in Canada I was sent to the Ontario Public Health desk. I produced proof of the 3 vaccines and a negative Covid test. The lady there made a phone call and said someone would call her back. After about 15 mins I was cleared to leave the airport.

Yesterday I received an email from the government stating I had to quarantine for 14 days and could only leave home for medical reasons. I had to fill in a form and email it back each day. Thinking I had to stay home, my husband went back to the airport with all my paperwork and a copy of the ArriveCAN confirmation email, which contained the QR code. The lady at the health desk remembered us and confirmed I had been cleared. Said she would make a call to sort it out.

Today I received another email, asking me to submit the daily form confirming I was in quarantine. I managed to find a number to phone. I explained what happened and was told if a government official arrived at the door or phoned to give details of vaccinations, Covid test and ArriveCAN email. 🤬

Re: ArriveCAN
 

it's all a bit of a mess, isn't it? My OH arrived back at Pearson last week from a short trip, and was pulled for the random testing thing. That's a complete joke - apparently there are signs encouraging you to "book an appointment" for a test in case you get pulled for random testing; presumably, by definition, if everyone booked one of these just in case for a 4% (1 in 25) random sample, then 96% of appointment slots would go unfilled and the system would entirely brak down. So they express surprise when somebody turns up at the screening place without having "booked an appointment" - but then they use the app to book one right there and then. Then three different screeners asked the same questions to which answers had just been given on the booking form. After the test, you're allowed to leave with no follow-up instructions or confirmation emails. Two days later, an email arrived in her inbox telling her she ought to have kept detailed records of exactly where she had been and who she had been in contact with, in case the result came back positive. This email arrived less than half an hour before the email confirming a negative PCR test.

Oh, and of course, she'd had a negative rapid antigen test the morning before her return flight, a negative PCR test five days earlier, before departure, and is triple-vaxed. The whole random testing thing at arrival airports seems to serve absolutely no practical purpose beyond providing a very poor sample set for gathering statistics.

Re: ArriveCAN
 

I came back on Tuesday. ArriveCan wasn't used (although the airline insisted I fill it in) they've gone back to the cardboard landing cards but instead of getting them on the plane they hand them out in arrivals. I too was randomly selected for covid testing. The app says the results will be available in three weeks.

Several people on the plane had waivers for ArriveCan. If I'd known they existed I would have applied and saved a lot of typing.

All a shambles, but it's YYZ, it's not set up for people arriving on aeroplanes. I'd be surprised and quite disappointed if anything there worked reasonably well.

Re: ArriveCAN
 

I just received the "ought to have kept detailed records of exactly where she had been and who she had been in contact with, in case the result came back positive." email.

Oh well, that ship has sailed.

Re: ArriveCAN
 

I have just received a 3rd email, it states that a $5K fine can be levied or transportation to a quarantine facility if not abiding by the quarantine rules and returning the daily questions/answers. What a mess and it’s tax payers who are paying for it.

Re: ArriveCAN
 

My first email has the $5,000 fine mentioned. It then says "We urge you to be diligent in meeting these requirements; this will help slow the spread of the virus and save lives." which is impossible because they didn't convey the requirements in a timely fashion. Ah well, if they phone, I'll say I've been living in the barn and eating hay stored last summer.

Re: ArriveCAN
 

:lol:

It states ‘if you were randomly selected for molecular testing’…I wasn’t. The Health Ontario people were satisfied with my paperwork. ‘If you test positive’…the test I had the day before arrival was negative. :banghead:

Edit: just received another email…identical to the ones received Wed and Thurs,

Re: ArriveCAN
 

I entered Canada by road on Tuesday - had my first email this morning. Same happened when I flew back in September from the UK - I phoned on that occasion to check but was told to ignore. Received them for the following X days but nothing else.
It’s a mess, isn’t it?

Re: ArriveCAN
 

That’s what I was told when I called yesterday. That…and if someone calls, give them details of vaccinations and negative testing…plus I have the ArriveCan QR code confirmation. Can you imagine what these emails could do to an elderly, anxious person? My late MIL would have a heart attack because she would be worried to death. :frown:

Re: ArriveCAN
 

I was going to delete the screenshot of my QR code and receipt from Tuesday but think I’ll hang on to it for a while 😉

Re: ArriveCAN
 

Hang on to all info until 15 days after entry. The quarantine act covers your first 14 days in Canada.

Re: ArriveCAN
 

Still receiving the emails, sometimes more than one per day.

Re: ArriveCAN
 

If you can avoid it, don't travel. Takes all the fun out of going abroad.

Re: ArriveCAN
 

My daughter said many of the people she works with say the same. They went away at Christmas and said never again until travelling is back to normal.

Re: ArriveCAN
 

Oh. I've booked another trip already. I would avoid Canada, if possible, because of the administrivia but the European countries seem fine. A bonus of flying at this time is low occupancy, I had a row of seats on each of my flights.

Re: ArriveCAN
 

I am wondering how long this ArriveCan and testing idiocy is going to end.
The UK is far ahead on this, stopping all testing and form filling and filing procedures by now.

Re: ArriveCAN
 

I booked another this afternoon, leaving in 10 days. I hope I won’t have trouble with ArriveCan again. 🤬

Re: ArriveCAN
 

Covid tests will no longer be required from 1 April, but ArriveCan is still required. 🤬

Yes I did received another email this morning.

Re: ArriveCAN
 

Source please.
This CBC article doesn't mention anything about ArriveCan.

https://www.cbc.ca/news/politics/fed...ting-1.6386763

Re: ArriveCAN
 

Its been mentioned several times on TV CP24 in the last hour. I presume it will not include testing…only vax certificates.

Re: ArriveCAN
 

Report them to CASL

Re: ArriveCAN
 

Probably around forever considering it was in place before COVID but just at one terminal at Pearson. Now if it replaces that stupid form you have/had to fill in and NOT fold then that would be marvellous.

Re: ArriveCAN
 

I presumed that was the intent because they now have all the machines at Terminal 1 too so there shouldn’t be the need for the paper - you just flash your QR code instead. I arrived back in July 2020 having completed the app but had to fill in the paper document at Pearson because I don’t think they had the machines at that time.

Re: ArriveCAN
 

I wonder if anybody knows the amount of travellers in Canada who do not own a smart phone/device so would be unable to use ArriveCAN? I am sure the odd person living in Fort Frances/Windsor and a few other places who just want to visit a relative for the day or fill up with gas are somewhat disgruntled.

Re: ArriveCAN
 

At YYZ T3 they don't use the machines. It's the original cardboard card again now. In any case, the machines only print the same form as one fills in on cardboard. The rest of the process is the same; it's just that the machine printed forms are more legible but taste worse.

Re: ArriveCAN
 

We asked the manufacturer if it would be possible to install some kind of spray device so before printing the card you would be able to choose vanilla, black cherry or other flavour.

Re: ArriveCAN
 

I wondered if you went back to the cardboard so as to covertly capture dental imprints. Travelers now need their passports again after clearing the arrival hall, people are going to need huge mouths!

Re: ArriveCAN
 

It's not just that aspect but the push to make everything 'appy.
I was brought up with a telephone with a dial to make a call and whilst I have adapted - those phones were not very mobile - I am less confident about using my smart phone for anything other than calls, texts and the odd email. I am much less confident with apps such as banking, border stuff like ArriveCan, proof of vaccination etc., not to mention the security angle if the phone were stolen or lost.
I found that in BC, I can use a computer to see my health records but to register, I have to down-load the app first on my phone!!!
And they keep going on about inclusiveness. Don't make me laugh.

Re: ArriveCAN
 

We both have iPhones but ArriveCn wouldn’t accept our application on either phone. Hubby must have tried 20 times the previous day, again that morning and when we arrived at the airport. We went to the airline check in desk, but was told we could not get on the plane without it. I then tried on my iPad and it went through. Don’t know what we would have done had we only had our phones.

Re: ArriveCAN
 

I think I had an issue at one time - think I deleted the app then reinstalled it and all was well again.

Re: ArriveCAN
 

We have done that too. Hopefully it will work next time.

Re: ArriveCAN
 

I just use a secondary phone/email for arrivecan - that way no notifications or phone calls.

Re: ArriveCAN
 

Hopefully, as this is the 14th day, I have just received the last email. They have sent me approx 20 over 2 weeks.

Re: ArriveCAN
 

ArriveCAN wouldn't be required on a Winnipeg to Toronto to Gatwick trip would it? (I'm not doing the return)

Re: ArriveCAN
 

You should report them to your email provider as spam/junk :sneaky:

No

Re: ArriveCAN
 

Came into Canada from Seattle yesterday arriving about 4PM to find a 1hr 20min wait, only two gates open plus Nexus. First day of no-test of course so might not be typical, I hope not. We seemed to go through the check very quickly - where been, how long, why, where you going etc. ID check and we were through, much faster than many others but of course, we couldn't see why some took so long. A guy in a truck towing an empty trailer pushed across from the Nexus lane and then got detained after a long time at the booth, serve him right.
I'd completed the ArriveCan stuff earlier that morning using my laptop, no problems, just tedious and extremely annoying to have to specify the point of entry and time.