Anyone experiencing problems with Canada Post?
 

We sent a important letter to the embassy in France using Xpresspost International on May 21st and ,according to Canadapost ' s website , it arrived overseas on May 26th but after 6 hours it was shipped back!!!
It says that it is '' en route to Canada'' . How is it possible?
Anyone else experienced sort of these issues?
Much appreciate , thank you

Re: Anyone experiencing problems with Canada Post?
 

Depends why it is being returned. Could be customs issue, adressing issue, refused by consignee. You'll find out when you get it back or you could call Canada Post if you are patient.

Re: Anyone experiencing problems with Canada Post?
 

Don't trust their tracking system, it's very unreliable.

Re: Anyone experiencing problems with Canada Post?
 

''custom issue'' doesn' t really make sense given that we are talking about documents

Re: Anyone experiencing problems with Canada Post?
 

It is not just their tracking system that is unreliable. I've sent stuff via Canada post quite a few times and they seem to only be able to deliver 50% of the items either I've ordered or sent. It seems worse for parcels.

Re: Anyone experiencing problems with Canada Post?
 

Never had problems losing parcels or letters with Canada Post. Always sent TWP applications to Vegreville through them. The tracking system, on the other hand, is crazy and sometimes your package has arrived and the tracking gets updated three or four days later.

Re: Anyone experiencing problems with Canada Post?
 

agree that they barely update the tracking system

Re: Anyone experiencing problems with Canada Post?
 

Canada Post doesn't deliver letters in France. ;)
I assume you mean Fed-Ex or CP's contracted courier.
I've had various issues with both Canada Post and Royal Mail. I can never figure out who the culprit is, so it may be the French Service Postale who has bolloxed it.
Sounds like it was undeliverable, and therefore is being returned to sender.

Re: Anyone experiencing problems with Canada Post?
 

undeliverable @ the Canadian Embassy in Paris????
the address thousands and thousands people send their stuff to?
i don't know but I have had enough trouble with Canada Post.
They charge you 60 bucks for xpresspost and we don't even know if they could deliver it!
Very very disappointing

Re: Anyone experiencing problems with Canada Post?
 

Don't lose hope.
I gave you a link in your other thread to email the office.
The London office replied to my emails within 2-3 days.

Re: Anyone experiencing problems with Canada Post?
 

the canadian postal system is, in my opinion, laughable! 'post', it gets delivered when 'they' deem to deliver it....it could be sitting around the 'posties' pick up point forever........trouble is, the postal system is in effect a franchise system, that means that the ordinary man on the street can take on a postal round and do it as thier job.....but hey, if the postie don't feel like delivery of that days post, then what the hell, it'll get done the next day, right!

http://www.cupw.ca/index.cfm/ci_id/1165/la_id/1.htm

don't get me wrong, i like our postie but he only delivers every other day and never at the weekend, so basically, we get post tuesdays and thursdays......we live in the city!!!!!

but all said....it's one of the endearing things that i kinda like about this place.....slow, slow, quick (ish), slow.......

Re: Anyone experiencing problems with Canada Post?
 

This isn't entirely true.
Post generally is not delivered weekends in Canada. Some outlying areas like BC :rofl: may have different rules, but generally, in the sophisticated parts of Canada (not an oxymoron) it's 9-5/Monday to Friday. :D

Re: Anyone experiencing problems with Canada Post?
 

It's not just not entirely true, it's entirely false.

Re: Anyone experiencing problems with Canada Post?
 

I only qualified it because I've had the postie come on Saturday.
They may have been sorry they were ill Friday, or will be off Monday. ;)

Cheers Richmond Hill. My Grandparents are from there.
I live in Thornhill.

Re: Anyone experiencing problems with Canada Post?
 

I had no probles with Canada Post this week. CIC mailed out stuff to me on the 22nd of May, and I received it on the 28th with no problems.

I think the issue is more likely to be the French postal service as I doubt 6hrs isn't going to be long enough for them to process from the arrival hub to the local sorting hub. Most sorting and distribution is done overnight.

They've probably just turned it around at the first place it gets sorted at. It'll probably get returned with a note saying it's not a valid address, insufficient postage, or something like that.