Originally Posted by paulry

I'm ditching Bigpond internet and Telstra landline as soon as the two year contract is up. The same with Crazy Johns for the mobile telephone service but it turns out that Telstra is reputed to have the best mobile telephone coverage and quality of service. So come December it's ganna be: Goodbye Telstra! ...Hello Telstra!

Originally Posted by Tramps_mate

Who instead for phone and broadband?

Originally Posted by DeadVim

I'll pass on Man City (I still remember being at the game against Gillingham at Wembley many moons back) but the rest sounds good.



I'm not on Internode yet, I'm sure my current modem/router (a D-Link) will work fine once the transfer happens. The D-Link worked fine with BigPond right up until the point that it didn't ... no changes in config, nothing fancy with firewalls or scanner.

The Belkin was one of 3 models I tried with BigPond thinking it was a compatibility issue, turns out I was wasting my time. In addition to over an hour on the phone with someone who refused to acknowledge the issue was server-side and just kept insisting I had the username or password wrong.

I am expecting better of Internode from reputation. At least their backup dial-up works

Originally Posted by IvanM

If you are still having issues with node support, a post on Whirlpool.net.au will get some action. The CEO answers a
lot on there Unfortunately some of the fanboys are more fanatical than iSheep. I have normally found support good but there are always exceptions. Compared to Telstra and TPG node are miles ahead but that is not saying much.

Originally Posted by DeadVim

I've just been told the service is up ... plugged in the, according to BigPond, 'broken' modem, changed the username and password and it's all good.

Now for the happy task of cancelling my BigPond account ...

Originally Posted by ozzieeagle

What did you have to change on the BP Modem.... just your username and password ? Or are the a lot of other settings to change ?

Originally Posted by paulry

I'm ditching Bigpond internet and Telstra landline as soon as the two year contract is up. The same with Crazy Johns for the mobile telephone service but it turns out that Telstra is reputed to have the best mobile telephone coverage and quality of service. So come December it's ganna be: Goodbye Telstra! ...Hello Telstra!

Originally Posted by sasbear

Hello Telstra and hey hello Telstra....I work for (T) and I live in remote rural area - the only service provider I can get (at times) is Telstra. Even then it means standing on one leg, hanging out of the window and holding up to point in a southerly direction

Originally Posted by DeadVim

I've never had a BP modem, I have been using a D-Link without a problem up until BP refused to connect me. The helpless desk refused to investigate further because I wasn't using a BP modem, despite me saying that I had tried 3 different (new) modems with the same results.

The only option was to call 'Telstra Plus' for a premium rate service, **** that I told them, I'm slinging my hook.

The D-Link has a wizard for BP settings, which apart from the username and password are the same for Internode.

All for the best in the end, the new connection seems quick and solid right now.

Originally Posted by IvanM

Node have direct paths to the US and UK so latency is good for Skype and those who game. Download quotas are not the cheapest but that deters the torrent kings.

Originally Posted by DeadVim

So, I call BigPond today to cancel my account and they can't because they have 'system problems' and will have to call me back.

I am logging every call in anticipation of aggro.

Originally Posted by lesleys

Along the lines of switch it off and switch it on again...........

Is the modem attached to a splitter? If so, try 1. Taking the splitter out or 2. swapping the splitter connections.

We bought a new modem recently when Bigpond went missing. It didn't fix it. After contacting Bigpond support online we got an engineer round to the house. He spent the morning trying to fix it but then decided it must be something wrong at the exchange. He went off and fixed it. We were actually quite impressed by the service It was this engineer that mentioned the splitter option.