1st world problem... Marks and Sparks delivery
#1
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Joined: Nov 2005
Posts: 516
1st world problem... Marks and Sparks delivery
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
#2
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Joined: Jan 2013
Posts: 44
Re: 1st world problem... Marks and Sparks delivery
They're using a new delivery service or so I was told. They were doing free delivery so I ordered a few pairs of sandals for my daughter, I had actually given up on delivery as it had been over a month, I emailed them and they said they were trying out something new but to give it a little longer and then get back in touch and they would investigate. Weirdly the parcel did turn up later that day, but delivery was very slow, this was around a month ago, I was going to leave it a while before ordering again and hoping things had improved. I was also overcharged, my invoice didn't add up to what I was charged but I found customer service slow and didn't really help with my previous queries so I didn't bother complaining again. Asos and next delivery are amazing, i've had things within a few days and free delivery
#3
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Thread Starter
Joined: Nov 2005
Posts: 516
Re: 1st world problem... Marks and Sparks delivery
They're using a new delivery service or so I was told. They were doing free delivery so I ordered a few pairs of sandals for my daughter, I had actually given up on delivery as it had been over a month, I emailed them and they said they were trying out something new but to give it a little longer and then get back in touch and they would investigate. Weirdly the parcel did turn up later that day, but delivery was very slow, this was around a month ago, I was going to leave it a while before ordering again and hoping things had improved. I was also overcharged, my invoice didn't add up to what I was charged but I found customer service slow and didn't really help with my previous queries so I didn't bother complaining again. Asos and next delivery are amazing, i've had things within a few days and free delivery
Thanks for that, I might give Marks a miss if their delivery is always going to be that bad...I will check out ASOS and Next as you recommended.
#4
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Joined: Apr 2005
Location: Melbourne
Posts: 629
Re: 1st world problem... Marks and Sparks delivery
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
#5
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,806
Re: 1st world problem... Marks and Sparks delivery
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
#6
Re: 1st world problem... Marks and Sparks delivery
Clothes from MnS are soooooo yesterday,just like the aus postal service
#7
Home and Happy
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Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,806
#10
Home and Happy
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Location: Keep true friends and puppets close, trust no-one else...
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#12
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#13
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Joined: Oct 2005
Location: Hill overlooking the SE Melbourne suburbs
Posts: 16,622
Re: 1st world problem... Marks and Sparks delivery
A spate of books have arrived from UK - normally takes about 10 days. It can vary. Never had an issue with Australian Post.
#15
Re: 1st world problem... Marks and Sparks delivery
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...