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1st world problem... Marks and Sparks delivery

1st world problem... Marks and Sparks delivery

Old Oct 4th 2013, 3:49 am
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Default 1st world problem... Marks and Sparks delivery

Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
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Old Oct 4th 2013, 4:01 am
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Default Re: 1st world problem... Marks and Sparks delivery

They're using a new delivery service or so I was told. They were doing free delivery so I ordered a few pairs of sandals for my daughter, I had actually given up on delivery as it had been over a month, I emailed them and they said they were trying out something new but to give it a little longer and then get back in touch and they would investigate. Weirdly the parcel did turn up later that day, but delivery was very slow, this was around a month ago, I was going to leave it a while before ordering again and hoping things had improved. I was also overcharged, my invoice didn't add up to what I was charged but I found customer service slow and didn't really help with my previous queries so I didn't bother complaining again. Asos and next delivery are amazing, i've had things within a few days and free delivery
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Old Oct 4th 2013, 4:38 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by indiana View Post
They're using a new delivery service or so I was told. They were doing free delivery so I ordered a few pairs of sandals for my daughter, I had actually given up on delivery as it had been over a month, I emailed them and they said they were trying out something new but to give it a little longer and then get back in touch and they would investigate. Weirdly the parcel did turn up later that day, but delivery was very slow, this was around a month ago, I was going to leave it a while before ordering again and hoping things had improved. I was also overcharged, my invoice didn't add up to what I was charged but I found customer service slow and didn't really help with my previous queries so I didn't bother complaining again. Asos and next delivery are amazing, i've had things within a few days and free delivery

Thanks for that, I might give Marks a miss if their delivery is always going to be that bad...I will check out ASOS and Next as you recommended.
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Old Oct 4th 2013, 9:46 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by macy View Post
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
I've had the opposite experience. Ordering on a Thursday and goods arrive the following Tuesday to suburban Melbourne. Had about 8 or so deliveries in the past month and bar 2 or 3 all have been very prompt.
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Old Oct 4th 2013, 10:30 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by macy View Post
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
You may find its the postal system not just M&S. Just got stuff from two UK retailers and a UK ebay seller this week, all took over three weeks. I've ordered from both retailers before and had the stuff in 5 days.
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Old Oct 4th 2013, 11:46 am
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Default Re: 1st world problem... Marks and Sparks delivery

Clothes from MnS are soooooo yesterday,just like the aus postal service
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Old Oct 4th 2013, 11:48 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by Bernieboy View Post
Clothes from MnS are soooooo yesterday,just like the aus postal service
Thats why I get most of my stuff sent to you, it avoids Aus post that way
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Old Oct 4th 2013, 2:18 pm
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by Pollyana View Post
Originally Posted by Bernieboy View Post
Clothes from MnS are soooooo yesterday,just like the aus postal service
Thats why I get most of my stuff sent to you, it avoids Aus post that way
And I'm sure Bernie enjoys wearing your M&S knickers.
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Old Oct 4th 2013, 2:24 pm
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by roaringmouse View Post
And I'm sure Bernie enjoys wearing your M&S knickers.
You've seen those photos too
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Old Oct 4th 2013, 2:39 pm
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by roaringmouse View Post
And I'm sure Bernie enjoys wearing your M&S knickers.


Can someone lend me a cloth to clean up the wine I just spluttered everywhere
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Old Oct 4th 2013, 11:34 pm
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by roaringmouse View Post
And I'm sure Bernie enjoys wearing your M&S knickers.
My arse could NEVER be that big
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Old Oct 5th 2013, 3:39 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by Bernieboy View Post
My arse could NEVER be that big

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Old Oct 5th 2013, 3:56 am
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Default Re: 1st world problem... Marks and Sparks delivery

A spate of books have arrived from UK - normally takes about 10 days. It can vary. Never had an issue with Australian Post.
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Old Oct 5th 2013, 2:01 pm
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by BadgeIsBack View Post
. Never had an issue with Australian Post.
Really! geez you're lucky I once got a birthday card 4 months after the date stamp from the UK!
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Old Oct 6th 2013, 7:56 am
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Default Re: 1st world problem... Marks and Sparks delivery

Originally Posted by macy View Post
Anybody else noticed that it's taking longer now to receive goods from Marks.... it used to be that I ordered something (outside of the Christmas rush)and it arrived in a week, now the average seems to be at least two weeks. Just ordered a dress for a night out in brissy in a couple of weeks and got an awful feeling it's not going to arrive in time...
Never tried M&S but we ordered a load of stuff from Amazon last week. Despite the tracking details saying delivery within 10-15 days, we had it within 5.
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