Jon-Bxl

What a shame Bob.. where you are is in a 'dip' I think and so there isn't a good signal.

People have been saying that there is a repeater station at the shop and recently at 19H.. but I found that very strange, as Las Colinas is where there is one (on high) - so why the shop?. Which I would've thought might just work for you. Also when Priinet came they didn't point to 19H which is literally a stone throw away from us. In fact they didn't even do the signal test as they knew without trying that in our home we would have the right signal (pointing away from 19H).. and they didn't want to put the antenna on the terraces pointing to 19H (even though that would have meant much less work in the heat)

So today I investigated and there is the repeater at LC... none at the shop and none at 19H.

I think a good business proposition for priinet is to suggest another repeater asap ... that catches the rest. I hope as you say they will install more across Esuri - but I wonder if you could be a test case? As you have homes around you. I'm sure there are developments 'strategically located' that just one or two extra repeaters would cover the dead spots. The S+S development up high??? Marina Esuri, at the end facing the townhouses? I think Jorge Garcia would listen to a proposal, as it would mean more biz for them.... and we have had good communications between us two over the last few weeks... re the non-resident deal. Worth a try? He posted his email above.

Jon

PS No commercial interest whatsoever, just became a customer a couple of days ago.

Kath Las Colinas

There is definitely a repeater at Las Colinas which is where we are but I don't know about anywhere else.

EsuriJohn

If there is non at the shop where does my signal come from?

Jon-Bxl

As mentioned it comes from LC up on the hill (as does mine and I think everybody else's). For the moment.

This is all according to Pedro/Manolo.. we had a drink at 19H yesterday with them, just after you drove by, and I asked Pedro to ask Manolo about the installations.

Jon

Kath Las Colinas

So we may be in the back of beyond up at Las Colinas, but we do have our uses ...

EsuriJohn

That's not what they told me when they installed mine. They said they had just come from 3 hours at the shop where they were struggling with "something" then they pointed the receiver directly at the shop and with no adjustment they had instant connection with 86% signal strength.

It could be that the landlords don't know about additional fitments at the other locations and since somebody is enjoying free 10 Mb connections the less said the better!

Jon-Bxl

So YOU are Elvis... suspicious minds. Could your antenna be pointing at LC and the shop is in 'the way'. When they installed ours they took no time to adjust the position/direction - just pointed it in the general direction. Anyway I would-be surprised to have a repeater in LC and the shop so close by.I would have thought at the other end of CE would be better. There surely is no repeater at 19H. We were up there yesterday - just the antenna. But happy to be corrected if Im wrong NBD
Jon

Jon

sunqueen

Any update folks?

Not seen a posting update on this service for a few weeks. Those who have had it installed, can you recommend now you have had the service for a few weeks?
we are coming over later today - Thursday and will go ahead with a visit ' purchase if anyone can recommend. Thanks

EsuriJohn

Not yet,customer service outstanding but the product is not yet ready for market. Maybe by September they will fulfil the promise. Once had 5.8 down but upload is always slow.

Kath Las Colinas

We have Priinet installed and are very pleased with it. However we are at Las Colinas where there is a repeater on one of the blocks.

Kath

Jon-Bxl

I'm in regular contact with priinet, they have some major capacity problems in busy times. Perhaps as you are so close to the transmitter its OK for you Kath.

They may have the speed - but at the moment they dont have the capacity I liken it to a hose pipe squeeze the end and you get a fast flow but no extra volume. I use TestMy.net Broadband Internet Speed Test which IMO gives a better test of speed/capacity, than their test, which isnt representative for our needs.

They have promised me that there will be an upgrade 12/7.. so lets see. They had an explosion in customers that they didnt anticipate. Also of course its been the world cup too.

Note we took the 10MB contract so we would have 'cover' in busy times. Our requirement is simple. Streaming SDTV for now, and later streaming HDTV in ALL times, including busy periods. That is my heaviest usage, and if that works - it covers all other internet needs (for us) - i.e not heavy techie users, who dont do facebook, twitter, blogs etc etc.

I'm giving them time to get it all sorted, as so far they have been professional and very open and communicative, and the people we have seen have been genuinely helpful and committed. I wish I could say that for all the businesses here! I also like the fact that they wont charge until they have the performance.

Jon

casey948

Hi Jon-Bxl, you mention that you are in regular contact with priinet so perhaps you can help me. I have emailed them via the two links I found in this thread and also PM'd Jorge, all with no response. I will be over from Thursday and I had hoped to get them round to see what they could offer me.
Do you have a contact number or some other way of making contact with them?
Casey948

Jon-Bxl

Hi Casey948. Sorry you are having troubles. They are maxed out at the moment with installations and upgrading the system to handle the capacity needs. Currently they are expecting Thursday as the time the upgrades are over.

I use email comercial-at-priinet.com as I don't speak Spanish and it usually works sometimes with delays. Also their website has a contact number and whatsap chat etc. CONTACTO « Priinet Wifi so try that - good luck. Don't forget Google is yr friend

After a very busy weekend we watched TV last night and the service was over 80% good in a busy time, so some of the upgrading is already showing improvements. If there was a judder we simply hit rewind to rewatch anything missed (which we can also do with live TV). I am hoping that by the end of the week we will have the service promised.
Jon

PS Pls don't use PM to contact them. I asked Jorge to post, but with permission from the mods as its his business, and there are site rules. They made an exception as long as he answered the technical questions only. Which he did, as asked. So he is not using the forum now, I suppose

casey948

Hi Jon-Bxl, Thanks very much for the info and the tip about the PM.

Jon-Bxl

Hope you make contact.

Note that the upgrades may take a few more days, but they seem to be doing everything to make it happen. I hope so.

BTW off topic, Today BE is a tad slow.. and so I saw and was was surprised by the little bar at the bottom that showed MANY adsites/cookies being loaded. Wow.

Suggest you clean up the PC ..

Jon