Where Are Our Passports??
#1
PENNINE ELECTRICAL
Thread Starter
Joined: Dec 2003
Location: Was Wakefield, Now Bayside,Capalaba, Brisbane since 2004
Posts: 376
Where Are Our Passports??
We sent off our passports to London to have our visas put in over 3 weeks ago and have not heard a thing yet.
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
#2
Re: Where Are Our Passports??
Originally posted by leannefr
We sent off our passports to London to have our visas put in over 3 weeks ago and have not heard a thing yet.
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
We sent off our passports to London to have our visas put in over 3 weeks ago and have not heard a thing yet.
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
AHC web site says that once you have waited 10 days you are entitled to chase them on it. Obviously you are beyond that point.
DId you take the reference number for your return envelope, If so you can trace that on Royal Mails web site and see if it has at least been posted back to you. (there is always a chance that they may be at your local post office waiting for collection if you were not in when they tried to deliver it)
If not keep chasing AHC and hope that your email gets actioned by someone with a heart.
Cheers
Kala
#3
Think I would phone em again and advise you want an update there and then.............if still not happy ask to speak to the line manager
#4
Mine were there and back in 4 days....
I would chase this up in earnest I think.
Don't worry though - you've done all the hard bits - this is just the last hurdle to get over (and it's only a snallish one).
I would chase this up in earnest I think.
Don't worry though - you've done all the hard bits - this is just the last hurdle to get over (and it's only a snallish one).
#6
Re: Where Are Our Passports??
Originally posted by Nige37
Can't help but hope u get them back soon.
Keep chasing.
Helen
Can't help but hope u get them back soon.
Keep chasing.
Helen
Did special delivery there and back, sent them Monday afternoon and got them back Friday morning, so I would chase like mad!!!!!
#8
Hi
ours were back within 4 days too!
Did you enclose a self addressed prepaid special delivery envelope, as they requested?
ours were back within 4 days too!
Did you enclose a self addressed prepaid special delivery envelope, as they requested?
#9
PENNINE ELECTRICAL
Thread Starter
Joined: Dec 2003
Location: Was Wakefield, Now Bayside,Capalaba, Brisbane since 2004
Posts: 376
Originally posted by gdcollectables
Hi
ours were back within 4 days too!
Did you enclose a self addressed prepaid special delivery envelope, as they requested?
Hi
ours were back within 4 days too!
Did you enclose a self addressed prepaid special delivery envelope, as they requested?
Yes we inclosed an envelope.We have finally got through to someone with a `heart` and our visas have been evidenced and were returned on 16th June so we just need to find out where they are now.
Thanks for all the replies and help and ill let you know when or if we get them.
#10
PENNINE ELECTRICAL
Thread Starter
Joined: Dec 2003
Location: Was Wakefield, Now Bayside,Capalaba, Brisbane since 2004
Posts: 376
Still no sign of our passports.
Keep phoning royal mail and they say they will declare them lost after 15 working days(1st july).
They left AHC on 16th june.Really starting to panic now.
What happens if they are declared lost??
Keep phoning royal mail and they say they will declare them lost after 15 working days(1st july).
They left AHC on 16th june.Really starting to panic now.
What happens if they are declared lost??
#11
Hi Leanne
sorry to hear you are still without the passports!
Have you tried tracking them on the Royal Mail website?
sorry to hear you are still without the passports!
Have you tried tracking them on the Royal Mail website?
#12
Keeping it fairly real
Joined: Jun 2004
Location: In the sun
Posts: 32,863
Re: Where Are Our Passports??
Originally posted by leannefr
We sent off our passports to London to have our visas put in over 3 weeks ago and have not heard a thing yet.
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
We sent off our passports to London to have our visas put in over 3 weeks ago and have not heard a thing yet.
We sent them by recorded delivery and tracked it to London and it arrived ok,but after e mailing them and phoning they just keep telling us to keep e mailing.
We are getting a bit anxious especially as on the guidline letter it tells us it should take 4-5 working days.
Can anyone shed any light on this???
Darren
I thought it was 10 working days, max, for passport returns??
Chase them now!!
Walla
#13
Originally posted by leannefr
Still no sign of our passports.
Keep phoning royal mail and they say they will declare them lost after 15 working days(1st july).
They left AHC on 16th june.Really starting to panic now.
What happens if they are declared lost??
Still no sign of our passports.
Keep phoning royal mail and they say they will declare them lost after 15 working days(1st july).
They left AHC on 16th june.Really starting to panic now.
What happens if they are declared lost??
Do a search for a thread by JasperPentop from around April sometime. They had some problems with their passports going missing between AHC and home. They got them in the end, but I think all the details were on her thread
#14
Originally posted by mlbonner
Do a search for a thread by JasperPentop from around April sometime. They had some problems with their passports going missing between AHC and home. They got them in the end, but I think all the details were on her thread
Do a search for a thread by JasperPentop from around April sometime. They had some problems with their passports going missing between AHC and home. They got them in the end, but I think all the details were on her thread
Found it for you
http://britishexpats.com/forum/showt...=jasper+pentop