Where do you buy computer stuff online?
Jun 4th 2007, 5:58 am
#1
BE Enthusiast
Thread Starter
Joined: Feb 2007
Location: WA but not forever!!!
Posts: 943
Where do you buy computer stuff online?
Hi there,
Has anyone got a good Oz website to buy computer stuff from. I am in WA.
Cheers
J
Has anyone got a good Oz website to buy computer stuff from. I am in WA.
Cheers
J
Jun 4th 2007, 7:16 am
#3
has lost The Game
Joined: Apr 2005
Location: Chippendale, Sydney
Posts: 8,735
Jun 4th 2007, 8:23 am
#5
Fighting my corner
Joined: Aug 2005
Location: Adelaide, South Australia
Posts: 11,948
Re: Where do you buy computer stuff online?
Originally Posted by PoppetUK
Hi there,
Has anyone got a good Oz website to buy computer stuff from. I am in WA.
Cheers
J
Has anyone got a good Oz website to buy computer stuff from. I am in WA.
Cheers
J
Jun 5th 2007, 3:35 am
#6
Ex BE ***** Addict
Joined: Jul 2005
Posts: 3,770
Re: Where do you buy computer stuff online?
Jun 5th 2007, 3:42 am
#7
Fighting my corner
Joined: Aug 2005
Location: Adelaide, South Australia
Posts: 11,948
Re: Where do you buy computer stuff online?
Jun 6th 2007, 12:14 am
#9
Ex BE ***** Addict
Joined: Jul 2005
Posts: 3,770
Re: Where do you buy computer stuff online?
Believe it or not, I actually get letters of thanks for the great service. Which to be honest stun me a bit as I get thank you letters because they got their stuff within a week!
My processing time is normally less than an hour, well 5 minutes to be precise, then I have to arrange for shipment from the Aussie warehouse and this can take 48 hours just to get someone to ackknowledge the order and send me a performa invoice! So Basically I do all I can as fast as I can and then sit on my hands for up to 2 days before the goods are shipped.
It does all depend on who I deal with for the goods, sometimes I get stunned when they ship within hours of me lodging the order and then it's all down to Auspost and the couriers as to how fast people get it.
I've stopped promising delivery withing 3 days as too often it's not possible no matter what I do, All I now promise is 24 hour dispatch, then it's usually with everyone within 7 days. I used to get frustrated at letting people down with tardy delivery but now I just accept it like all my customers do.
Basically if you want it next day you need to go elsewhere for your stuff as I find it impossible to do.
My processing time is normally less than an hour, well 5 minutes to be precise, then I have to arrange for shipment from the Aussie warehouse and this can take 48 hours just to get someone to ackknowledge the order and send me a performa invoice! So Basically I do all I can as fast as I can and then sit on my hands for up to 2 days before the goods are shipped.
It does all depend on who I deal with for the goods, sometimes I get stunned when they ship within hours of me lodging the order and then it's all down to Auspost and the couriers as to how fast people get it.
I've stopped promising delivery withing 3 days as too often it's not possible no matter what I do, All I now promise is 24 hour dispatch, then it's usually with everyone within 7 days. I used to get frustrated at letting people down with tardy delivery but now I just accept it like all my customers do.
Basically if you want it next day you need to go elsewhere for your stuff as I find it impossible to do.
Jun 6th 2007, 12:19 am
#10
Proudly Deplorable
Joined: May 2003
Location: Alloha snack bar
Posts: 24,246
Re: Where do you buy computer stuff online?
Believe it or not, I actually get letters of thanks for the great service. Which to be honest stun me a bit as I get thank you letters because they got their stuff within a week!
My processing time is normally less than an hour, well 5 minutes to be precise, then I have to arrange for shipment from the Aussie warehouse and this can take 48 hours just to get someone to ackknowledge the order and send me a performa invoice! So Basically I do all I can as fast as I can and then sit on my hands for up to 2 days before the goods are shipped.
It does all depend on who I deal with for the goods, sometimes I get stunned when they ship within hours of me lodging the order and then it's all down to Auspost and the couriers as to how fast people get it.
I've stopped promising delivery withing 3 days as too often it's not possible no matter what I do, All I now promise is 24 hour dispatch, then it's usually with everyone within 7 days. I used to get frustrated at letting people down with tardy delivery but now I just accept it like all my customers do.
Basically if you want it next day you need to go elsewhere for your stuff as I find it impossible to do.
My processing time is normally less than an hour, well 5 minutes to be precise, then I have to arrange for shipment from the Aussie warehouse and this can take 48 hours just to get someone to ackknowledge the order and send me a performa invoice! So Basically I do all I can as fast as I can and then sit on my hands for up to 2 days before the goods are shipped.
It does all depend on who I deal with for the goods, sometimes I get stunned when they ship within hours of me lodging the order and then it's all down to Auspost and the couriers as to how fast people get it.
I've stopped promising delivery withing 3 days as too often it's not possible no matter what I do, All I now promise is 24 hour dispatch, then it's usually with everyone within 7 days. I used to get frustrated at letting people down with tardy delivery but now I just accept it like all my customers do.
Basically if you want it next day you need to go elsewhere for your stuff as I find it impossible to do.
Jun 6th 2007, 2:10 am
#11
Ex BE ***** Addict
Joined: Jul 2005
Posts: 3,770
Re: Where do you buy computer stuff online?
Well you can. You can only be as good as your weakest link and here I'm afraid the wholesalers and importers are that weakest link.
Jun 6th 2007, 7:35 am
#12
BE Enthusiast
Thread Starter
Joined: Feb 2007
Location: WA but not forever!!!
Posts: 943
Re: Where do you buy computer stuff online?
I know. Frustrating isn't it. As I'm now part of that poor supply chain I now fully understand why. There is just no sense of urgency and I've even tried using payment as a hostage and you know what, they don't care if they get paid or not, they really don't mind loosing customers. I used to think, if I don't like it, do something about it and create my own online store and I can't fail. Surely if I give it 200%, return calls, answer emails and give a good fast service I can't fail.
Well you can. You can only be as good as your weakest link and here I'm afraid the wholesalers and importers are that weakest link.
Well you can. You can only be as good as your weakest link and here I'm afraid the wholesalers and importers are that weakest link.
Thanks for all the responses.
Regards
PoppetUK (perhaps I should be become PoppetOz or PoppetWA now!)
Jul 17th 2007, 9:42 am
#13
I've got time . . . . .
Joined: Apr 2006
Location: SE Queensland
Posts: 574
Re: Where do you buy computer stuff online?
