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Thrifty car rental warning
Hi, we have been back a couple of weeks from our reccie in Perth to find Thrifty have taken $800 from our credit card on top of the cost of hire. When we contacted them they said the car's bumber was scuffed, this is total crap. No one at Thrifty checked the car over when we dropped it off as it was a late night flight, so if anything it may have been done after we left it in their bay. How can they just take payment on something that was not checked in our presence, and come up with an agreed cost? :curse:
We are still trying to sort it out!! |
Re: Thrifty car rental warning
Originally Posted by Malcs66
(Post 4665240)
Hi, we have been back a couple of weeks from our reccie in Perth to find Thrifty have taken $800 from our credit card on top of the cost of hire. When we contacted them they said the car's bumber was scuffed, this is total crap. No one at Thrifty checked the car over when we dropped it off as it was a late night flight, so if anything it may have been done after we left it in their bay. How can they just take payment on something that was not checked in our presence, and come up with an agreed cost? :curse:
We are still trying to sort it out!! Hire companies are like that throughout the world The only way round it is to take pictures of the car and odo, and fuel gauge to prove the state you left it in. Make sure the starting damage form has all the bumps/chips on it in the first place or you'll loose that way too. |
Re: Thrifty car rental warning
The sharks don't just swim in the sea in Australia !!!!
Seriously though i have hired cars and dropped them of without inspection in many international airports and it never happend to me until i did the same thing in Australia. Great country but the people will take advanatage given the opportunity. Employers/Employees relations particularly in the service and hospitality industries are based on jealousy and hate and coupled with low pay result in bad experiences for customers and tourists alike. |
Re: Thrifty car rental warning
Originally Posted by Malcs66
(Post 4665240)
Hi, we have been back a couple of weeks from our reccie in Perth to find Thrifty have taken $800 from our credit card on top of the cost of hire. When we contacted them they said the car's bumber was scuffed, this is total crap. No one at Thrifty checked the car over when we dropped it off as it was a late night flight, so if anything it may have been done after we left it in their bay. How can they just take payment on something that was not checked in our presence, and come up with an agreed cost? :curse:
We are still trying to sort it out!! |
Re: Thrifty car rental warning
Originally Posted by Malcs66
(Post 4665240)
Hi, we have been back a couple of weeks from our reccie in Perth to find Thrifty have taken $800 from our credit card on top of the cost of hire. When we contacted them they said the car's bumber was scuffed, this is total crap. No one at Thrifty checked the car over when we dropped it off as it was a late night flight, so if anything it may have been done after we left it in their bay. How can they just take payment on something that was not checked in our presence, and come up with an agreed cost? :curse:
We are still trying to sort it out!! |
Re: Thrifty car rental warning
Originally Posted by Mid Lifer.
(Post 4665670)
DOH.!! My Sister used Thrifty but it was in my name as she didnt have her credit card to hand.I dropped it off today.No one checked it either .Fingers crossed eh?
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Re: Thrifty car rental warning
biggy, yes we have taken it up with our credit card company who are not being very helpful. We were advised by them to let them know the dates we were out of the country, so they knew of any unusual transactions. So how can they authorise payment when we had left Australia?
I wonder how many other people have had claims like this once they had left? |
Re: Thrifty car rental warning
Originally Posted by Malcs66
(Post 4666227)
biggy, yes we have taken it up with our credit card company who are not being very helpful. We were advised by them to let them know the dates we were out of the country, so they knew of any unusual transactions. So how can they authorise payment when we had left Australia?
I wonder how many other people have had claims like this once they had left? |
Re: Thrifty car rental warning
Same thing happened to us in Manchester!
You can insure against it........... www.insurance4carhire.com |
Re: Thrifty car rental warning
Originally Posted by lesleys
(Post 4666272)
Same thing happened to us in Manchester!
You can insure against it........... www.insurance4carhire.com |
Re: Thrifty car rental warning
Originally Posted by Malcs66
(Post 4666227)
biggy, yes we have taken it up with our credit card company who are not being very helpful. We were advised by them to let them know the dates we were out of the country, so they knew of any unusual transactions. So how can they authorise payment when we had left Australia?
I wonder how many other people have had claims like this once they had left? |
Re: Thrifty car rental warning
What a nightmare. Hope you can sort it out.
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Re: Thrifty car rental warning
Originally Posted by Patrick D
(Post 4665649)
Great country but the people will take advanatage given the opportunity.
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Re: Thrifty car rental warning
Originally Posted by biggy
(Post 4666310)
thats a bit like shuttin the stable door after the horse has bolted lol
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Re: Thrifty car rental warning
Originally Posted by biggy
(Post 4665778)
Nobody can take anything off your credit card unless u have authorised it.........contact your credit card co and tell them this was an unauthorised transaction....they should then deal with it
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