chaval

Ok this might be a global thing..so i figure it can get a look in this part of the forum...

Having a mare...tried to install wmplayer 10...got knocked back and now cant roll back to 9...

Good lady is getting rather miffed cos i been trying to sort it for a good few hours...

Any ideas ? I wouldnt mind completely wiping out 10 but cant seem to do it.

cheers

C

gedge

what happened to the 10 install? did you get a particular error message?
it may be worth perservering with the install rather than trying to back track.
else try to uninstall all versions and start again.

gavstrad

First go in to Control Panel/Add Remove Programs and remove any installation of it. Reboot and then do a fresh install of Ver 10...

Hope that helps

Gav

<")))><

As above first, but if that fails then use system restore to rollback. Check here: why can't I rollback install?

http://www.microsoft.com/windows/win...vice/0084.mspx

Bob

if you've got a knocked off copy of XP, it might not be letting you install it...but otherwise, as mentioned, uninstall it, restart, and then download and install it...

chaval

Thanks guys. Tried all the hints with no joy. I get an error on launch which i can post if it helps.

Cheers

wmoore

Post it up here, somebody might recognise it

chaval

ok dokes...this is the error text...

appols

wmoore

Did you copy and paste that error message? It's just really a list of installed files and their version numbers. Can you remember what the error message said?

I had a problem on Windows 2000 installing Media Player 9 similar to what you've got. Don't want to upset you but it still doesn't work.

Hutch

Yea... if your copy of XP is bent it won't install due to the new 'Genuine Advantage' checking thingy... so you can either circumvent said 'Genuine Advantage' thingy or use iTunes or Winamp...

chaval

Cheers guys. The error report txt was generated on launch
Ive done a screen shot of the errors that come up. No info really. I did uninstall 10, done a clean up of the reg and re-installed, but it dont seem to change anything. I had the download from bills own site which does a check to see if yer got a legit OS.



Anyway looks like i'll have to opt for winamp and real player.

If anyone can figure tis i'll buy em a pint

wmoore

a) Did you try the system restore that someone else mentioned?

b) What version of DirectX is installed? (Go to Start --> Run and type 'dxdiag' without the quotes and hit run. At the bottom of the first page you will get the version number).

wmoore

Can you find the file C:\Documents and Settings\Mr\Local Settings\Temp\134b_appcompat.txt and post it up here?

chaval

hae done a sys restore yet.

i'm entering new ground here !! lol..interesting thou.

v 9.0c(4.09.0000.0904)

Think it might have been some codecs i "thought" i needed

chaval

I thought i did with the first txt file