Pss
Feb 6th 2006, 8:37 pm
#16
BE Enthusiast
Joined: Sep 2004
Location: Cleveland Bayside
Posts: 383
Re: Pss
I say it again after being charged a small fortune to have the outside of the container comm issioned by PSS cleaned at Brisbane I spoke to the owner of the company he shouted at me and and asked me what he was supposed to do about it I said pay it he laughed and mo re or less told me to F** off
without a doubt the most unprofessional rude nasty person i have ever dealt with
so you may be lucky and get good employees but the owner is an absolute shit !!!!
without a doubt the most unprofessional rude nasty person i have ever dealt with
so you may be lucky and get good employees but the owner is an absolute shit !!!!
Feb 6th 2006, 8:54 pm
#17
birmingham to brisbane
Thread Starter
Joined: Sep 2005
Posts: 330
Re: Pss
Originally Posted by debbiemc
sorry if this is a daft question and going slightly off thread but, say your stuff is shipped out and left in port before you get there, how long can it stay and whats the process at the other end?
ta deb
ta deb
I believe that PSS allow two weeks, after that it goes into storage and its a certain amount per week (not a lot but i dont know what it is as it was not something we considered .. others may be able to give you exact figures)
Feb 6th 2006, 8:54 pm
#18
BE Enthusiast
Joined: Apr 2005
Location: Point Cook, Melbourne
Posts: 585
Re: Pss
Originally Posted by cam_uk
I've read lots of threads on here about PSS and most of them have been average to poor ..
I'd just like to say that our stuff arrived from the uk today (yipee!!) and we are VERY happy with the service ... nothing needing 'cleaning' by the quarrenteen (sp!) guys and every thing arived in perfect condition (except a small crack in a mirror but that may well have been me ..
If anyone is thinking about using them i for one would say go for it !!!
I'd just like to say that our stuff arrived from the uk today (yipee!!) and we are VERY happy with the service ... nothing needing 'cleaning' by the quarrenteen (sp!) guys and every thing arived in perfect condition (except a small crack in a mirror but that may well have been me ..
If anyone is thinking about using them i for one would say go for it !!!
Feb 6th 2006, 9:43 pm
#19
birmingham to brisbane
Thread Starter
Joined: Sep 2005
Posts: 330
Re: Pss
Originally Posted by Rachel1978
After the $2000 worth of damage that they did to our settees and the box of all my linen that they managed to loose so I had no towels or bedding when our stuff arrived, I would definately not recommend them. The furniture repairers were shocked at the damage
Feb 6th 2006, 9:47 pm
#20
BE Enthusiast
Joined: Apr 2005
Location: Point Cook, Melbourne
Posts: 585
Re: Pss
Originally Posted by cam_uk
I'm sorry to hear of the trouble you had, maybe its just luck of the drawer with any of these shippers
Should think alot depends on what guys you have on the day to pack it all, some are probably better than others. Glad your things all arrived in good condition
Feb 6th 2006, 10:55 pm
#21
Born to be ignored
Joined: Sep 2003
Location: Anstead, Brisbane
Posts: 1,138
Re: Pss
Originally Posted by cam_uk
Was it chess?
To be honest, we unpacked ourselves so that maybe why we had no problems
The guys helped me upstairs with the boxes i wanted upstairs and then i said that will do ... me and the wife spent all day yesterday unpacking and putting beds etc together!!!
To be honest, we unpacked ourselves so that maybe why we had no problems
The guys helped me upstairs with the boxes i wanted upstairs and then i said that will do ... me and the wife spent all day yesterday unpacking and putting beds etc together!!!
We heard them dropping the wall unit as they carried it in. I suppose it also depends which team of people you get. Ours were a Kiwi father and son and they were none too bright. Jane
Feb 6th 2006, 10:59 pm
#22
Born to be ignored
Joined: Sep 2003
Location: Anstead, Brisbane
Posts: 1,138
Re: Pss
Originally Posted by debbiemc
sorry if this is a daft question and going slightly off thread but, say your stuff is shipped out and left in port before you get there, how long can it stay and whats the process at the other end?
ta deb
ta deb
Jane
Feb 6th 2006, 11:24 pm
#23
Proudly Deplorable
Joined: May 2003
Location: Alloha snack bar
Posts: 24,246
Re: Pss
Originally Posted by Buttercup
How long ago did you send it off? Our's left London in end of October and it's at brisbane port but it's been there since Xmas eve and we still can't get at it 
Is that normal??
Is that normal??
Feb 6th 2006, 11:42 pm
#24
Forum Regular
Joined: Apr 2005
Location: Near Mandurah, WA
Posts: 199
Re: Pss
Originally Posted by JaneandJim
Its not allowed to arrive in Australia before you do. You'll have to store it in the UK before it gets shipped. PSS give you 2 free weeks and then you have to pay a small storage fee per week.
Jane
Jane
If you have children in my opinion definitely better to "live without" in the UK where you have friends and family to help, than to be without your homely stuff when you hit Oz. It really helped us settle in.
We also used PSS and they were fine, I agree probably dependant on packers/unpackers both ends. Lots of tea, biscuits and bacon sandwiches does the trick.
Bengyboo
Feb 7th 2006, 1:00 am
#25
Born to be ignored
Joined: Sep 2003
Location: Anstead, Brisbane
Posts: 1,138
Re: Pss
Originally Posted by Bengyboo
It can arrive before you do, we made sure ours arrived 3 weeks before us, so it was delivered the day after we arrived.
If you have children in my opinion definitely better to "live without" in the UK where you have friends and family to help, than to be without your homely stuff when you hit Oz. It really helped us settle in.
We also used PSS and they were fine, I agree probably dependant on packers/unpackers both ends. Lots of tea, biscuits and bacon sandwiches does the trick.
Bengyboo
If you have children in my opinion definitely better to "live without" in the UK where you have friends and family to help, than to be without your homely stuff when you hit Oz. It really helped us settle in.
We also used PSS and they were fine, I agree probably dependant on packers/unpackers both ends. Lots of tea, biscuits and bacon sandwiches does the trick.
Bengyboo
We had to pay extra for storage in the UK and then wait 6 weeks this end.Jane
Feb 7th 2006, 1:31 am
#26
Forum Regular
Joined: Apr 2005
Location: Near Mandurah, WA
Posts: 199
Re: Pss
Originally Posted by JaneandJim
Perhaps the law has changed in the last two years then. Either that or PSS lied to us. We had to pay extra for storage in the UK and then wait 6 weeks this end.
Jane
We had to pay extra for storage in the UK and then wait 6 weeks this end.Jane
Possible law change, we have only been here 4 months.
We also needed to have an address, to allow it to arrive before us. A BE member kindly let us use his contact details as we didn't have anyone else.
BB
Feb 7th 2006, 7:50 am
#27
Forum Regular
Joined: Dec 2004
Posts: 72
Re: Pss
I can honestly say that PSS were absolutely outstanding with our move. They were very accomodating when we were messed around by our buyers on completion dates, they packed all of our stuff up professionally, the shipment arrived when thay said it would, our shipment was delivered the day after we got the keys to our rental place and the only casualty was a chipped bowl! I thing they provided a fantastic service and I would use them again.
I appreciate that everyone has their own story, but, this is mine and I am a very pleased PSS customer.
I appreciate that everyone has their own story, but, this is mine and I am a very pleased PSS customer.
