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Our Shipping Experience so far: Fast Lane International

Our Shipping Experience so far: Fast Lane International

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Old Nov 23rd 2011, 10:43 pm
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Thumbs down Our Shipping Experience so far: Fast Lane International

I thought I would tell you all of our shipping experience so far with Fast Lane International / wedelivertheworld.co.uk

We recently just moved back to Australia (Launceston) and paid Fast Lane International / wedelivertheworld.co.uk about £750 to ship via DHL just over 100kg from our UK address (please note there is an additional $150 fee once it reaches Australia).

Our 4 boxs were collected promptly from the UK by DHL and for your amusment here is the tracking info so far:

Waybill: ********** Arrived at Sort Facility LEIPZIG - GERMANYSign up for shipment notifications
Wednesday, November 23, 2011 at 23:42
Origin Service Area: LEEDS - UK
Destination Service Area: -

Wednesday, November 23, 2011 Location Time
24 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 23:42
23 Departed Facility in GENEVA - SWITZERLAND GENEVA - SWITZERLAND 22:02
22 Arrived at Sort Facility GENEVA - SWITZERLAND GENEVA - SWITZERLAND 22:00
21 Departed Facility in LONDON-HEATHROW - UK LONDON-HEATHROW - UK 19:02
20 Processed at GENEVA - SWITZERLAND GENEVA - SWITZERLAND 19:05
19 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 16:41
18 Arrived at Sort Facility SINGAPORE - SINGAPORE SINGAPORE - SINGAPORE 19:40
17 Shipment arrived at incorrect facility. Sent to correct destination GENEVA - SWITZERLAND 08:53
16 Departed Facility in GENEVA - SWITZERLAND GENEVA - SWITZERLAND 08:53
15 Clearance delay GENEVA - SWITZERLAND 08:50
14 Processed for clearance at GENEVA - SWITZERLAND GENEVA - SWITZERLAND 08:49
13 Arrived at Sort Facility GENEVA - SWITZERLAND GENEVA - SWITZERLAND 08:48
12 Clearance processing complete at GENEVA - SWITZERLAND GENEVA - SWITZERLAND 05:47

Tuesday, November 22, 2011 Location Time
11 Departed Facility in LONDON-HEATHROW - UK LONDON-HEATHROW - UK 19:22
10 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 14:36
9 Shipment arrived at incorrect facility. Sent to correct destination GENEVA - SWITZERLAND 13:28
8 Clearance delay GENEVA - SWITZERLAND 10:02
7 Processed for clearance at GENEVA - SWITZERLAND GENEVA - SWITZERLAND 10:01
6 Arrived at Sort Facility GENEVA - SWITZERLAND GENEVA - SWITZERLAND 10:00

Sunday, November 20, 2011 Location Time
5 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 22:51
4 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK 02:23
3 Departed Facility in EAST MIDLANDS - UK EAST MIDLANDS - UK 00:05

Saturday, November 19, 2011 Location Time
2 Processed at EAST MIDLANDS - UK EAST MIDLANDS - UK 22:19

Friday, November 18, 2011 Location Time
1 Shipment picked up LEEDS - UK 14:14
So currently we would not reccomend using Fast Lane International / wedelivertheworld.co.uk or either DHL, we contacted Fast Lane on Tuesday and they in turn have contacted DHL....but as you can see our items are Travelling the world and something somewhere is very wrong.

Will keep you all informed on what happens next


.

Last edited by Anth0ny; Nov 23rd 2011 at 10:54 pm.
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Old Nov 23rd 2011, 11:36 pm
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Default Re: Our Shipping Experience so far: Fast Lane International

Its spending a lot of time in Switzerland - do you think it will arrive with a new watch for you?
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Old Nov 24th 2011, 1:05 am
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Default Re: Our Shipping Experience so far: Fast Lane International

'Ping Pong Pom' takes on a whole new meaning. That is bizarre. Good luck and keep us posted. Maybe you could go for a new Guiness world record - most carbon miles clocked up by 100kg of goods?

Sorry for all the jesting, I do sympathise really. Hope it gets fixed asap......
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Old Nov 24th 2011, 2:02 am
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Default Re: Our Shipping Experience so far: Fast Lane International

Must admit I've used DHL via Fast Lane 5 -6 times now and had perfect service every time.
Hope your stuff turns up soon
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Old Nov 24th 2011, 3:06 am
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Default Re: Our Shipping Experience so far: Fast Lane International

Thanks for the support

Tracking has been updated

Thursday, November 24, 2011 Location Time
27 Transferred through LONDON-HEATHROW - UK LONDON-HEATHROW - UK 04:51
26 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 03:17
25 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 01:20
Who knows where its heading now...any guesses?

.
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Old Nov 24th 2011, 7:46 am
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Default Re: Our Shipping Experience so far: Fast Lane International

Get in touch with them and get the destination changed to Melbourne (MEL), with delivery to Launceston. what has happened, which is quite common with DHL, someone coded the airport of destination wrong.
Launceston is LST, Luton is LTN. I think its getting manually sorted onto the continent and the computer is sending it straight back to Luton.
My money is you will find an old LTN label on your stuff when it gets to you.

I have seen cargo to Le Havre (LEH) sent to Lahore (LHE) and Vice Versa.
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Old Nov 24th 2011, 9:31 am
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Default Re: Our Shipping Experience so far: Fast Lane International

Originally Posted by Anth0ny
Thanks for the support

Tracking has been updated



Who knows where its heading now...any guesses?

.
Looks like it was stuck in the revolving doors at the Geneva center.
From Leipzig it will probably go to Rackwitz, on to Jesewitz and if your really unlucky, Fuckwitz before heading back to Geneva.
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