British Expats

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-   -   Marks and spencers issues (https://britishexpats.com/forum/australia-54/marks-spencers-issues-823078/)

heldownunder Jan 27th 2014 7:34 am

Marks and spencers issues
 
Just went online to order my usual knicker and socks for back to school and none of the 19 items can be delivered to Australia?!?
If that is the case has anyone found any items which can be delivered recently?
I have never had issues with these items before.

Bermudashorts Jan 27th 2014 8:50 am

Re: Marks and spencers issues
 
I have had delivery issues recently, but not stock availability.

I used to get my orders through regular post and it worked perfectly, now they have started to use a courier and it is a disaster. I got a refund from my last order as it had sat with the courier for five weeks and no amount of emails or phone calls would persuade them to deliver. I thought I will give it one more go, but has been three weeks and still not got this latest order either.

:(

heldownunder Jan 27th 2014 8:55 am

Re: Marks and spencers issues
 
That sounds bad, five weeks is a long time.

Mine isnt stock it says they cant deliver the items to that country.
Basic kids socks and underwear.

TakenThePlunge Jan 27th 2014 10:11 pm

Re: Marks and spencers issues
 
Well, I suppose the good news is that next year they'll be in Sydney, so hopefully delivery won't be as big a problem - of course price will then be the problem....

loobyloo_brooks Jan 28th 2014 10:10 am

Re: Marks and spencers issues
 
I had a problem like that - I deleted everything out of my basket and started a new order and it worked OK - I know it's a pain when you've got 19 items in there but worth a try...

Kate D Jan 29th 2014 1:10 am

Re: Marks and spencers issues
 
My most recent delivery arrived yesterday -they've all been 5-7 days. Consistent sizing might be an issue sometimes but not delivery so far. I live in an apartment block, they've all come DHL and they get left with the building manager so find their way promptly to the intended owners. Aus Post to apartment blocks is a different ball game though!


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