D&W

It seems that a lot of BE have used/ are using Letton Percival to insure their shipping. As they have offered a really good rate (1,03%) for our container shipped from NZ to Oz we certainly thinking of taking their offer. But what we don’t know how good they are with handling any claims, especially when you are on the other side of world. Does anybody have some experience with them?

Many thanks, Diana

JaneandJim

They were very quick, just provided receipts and no questions asked.

Jane

rpa34

Also keen to hear claims experiences. Thats what counts afterall.

banjo

we also used them and they were very cheap and very professional. Do a search on BE though as that's how we learnt of them after someone made a claim and it was handled very well and quickly.

JAYMAC

Hi

We were unfortunate in that we had to claim as we had a lot of damages and breakages. We were insured through Letton Percival and they requested information regarding the value of the goods and also asked for estimates for repair. for the damaged items. We didnt end up getting anything repaired as we were that disheartened with the situation that we just couldnt face trying to get estimates and just claimed for a couple of items for replacement. That said, they were good and paid for those items very quickly and I am sure that if we had bothered to get the estimates this would also have been paid. I would recommend using them (unlike the shipping company .. but that is another story).

Julia

rpa34

please do reveal the shipping company. we are about to choose one...

thomas and sarahjayne

I called letton pervicale today too, re, insuring effects from scotland to melbourne, very reasonable indeed, compared to the shipping companies, it seems a bit too good to be true or maybe iam looking to far into it, but i'll definately be going with them.


sj

D&W

Thanks for your feedback. We have decided to go with them.

They also offered, just in case we need to make a claim, to transfer the payment to an account in Australia. Good on them...

JAYMAC

Hi,

We shipped with John Masons, and were unlucky, many people book them and dont have a problem, and we went with them because they had good reputation. There have been many threads on BExpats about removal companies, so might be a good idea to do a search through some of the old threads.


Julia

ohippy

I can't believe it - I've just shredded all of my old receipts

JaneandJim

Don't worry, I meant receipts for repairs or replacement goods.

Jane