Is this how you want your belongings treated?
 

Last year we moved in the opposite direction, (Aus to UK,) this is how our belongings were treated by the removals firm.

Also, they lost 6 boxes of our stuff, including the box with my wife's wedding dress in it.

They also delivered two boxes of other people's items, (which we returned.)

<snip>

Re: Is this how you want your belongings treated?
 

We don't allow posting just to name and shame companies, and you will see that I have edited your post.

That said, your post does highlight the need to ensure you have adequate insurance for international moves so I won't delete it entirely.

I'm sorry you had such a bad time - hopefully now you can move on and settle into your new life :)

Re: Is this how you want your belongings treated?
 

I am also sorry to hear that. The dead rodent is impressive.

Re: Is this how you want your belongings treated?
 

Lol!! I take it you mean the seal ornament? Unfortunately a gift to my wife from our (then) 47 year old.

Re: Is this how you want your belongings treated?
 

Our then 7 year old !! FFS!! :-D

Re: Is this how you want your belongings treated?
 

Still battling a way with them!!

Re: Is this how you want your belongings treated?
 

They seem to be losing the will to take us on now. My wife spend her working life as a Ministerial adviser to the ACT Govt. I spent my life working in mental health crisis teams, we're not to be trifled with in a battle of wills.

Re: Is this how you want your belongings treated?
 

Just dropping in to say, that after a battle of wills, (one which they brought a spoon to a gunfight, ) they have paid out our claim in it's entirety.



Unfortunately we could not claim for the MASSIVE sentimental value of some of the items they broke/lost.