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-   -   HiFx never phone back! (https://britishexpats.com/forum/australia-54/hifx-never-phone-back-663561/)

charlie5 Apr 12th 2010 12:01 am

HiFx never phone back!
 
I have had a number of recent dealings with HiFx including moving my UK account over to Sydney and some money transfers.

However, they really annoy me when they say that someone will call me back when I telephone with a question. They never return the call!

Charlie

:thumbdown:

charlie5 Apr 13th 2010 6:54 am

Re: HiFx never phone back!
 
Hi

Funny enough but someone phoned me from HiFX UK several hours after I made the posting. The guy was very helpful and is dealing with my request.

I also had a phone call from someone on this side of the planet.

So they can do it.


charlie:thumbsup:

billymacker Apr 13th 2010 3:04 pm

Re: HiFx never phone back!
 

Originally Posted by charlie5 (Post 8488854)
I have had a number of recent dealings with HiFx including moving my UK account over to Sydney and some money transfers.

However, they really annoy me when they say that someone will call me back when I telephone with a question. They never return the call!

Charlie

:thumbdown:

I have never had a problem with them use them 4-5 times a year.

DibDob Apr 13th 2010 5:35 pm

Re: HiFx never phone back!
 
Anyone used paypall for small amounts of money to transfer over such as kids presents etc?? just wondered what everybody did?

DibDob Apr 15th 2010 11:00 am

Re: HiFx never phone back!
 

Originally Posted by DibDob (Post 8493182)
Anyone used paypall for small amounts of money to transfer over such as kids presents etc?? just wondered what everybody did?

Bump
(really interested to know how people send over small amounts of cash say under £500)

Windsor2 Apr 19th 2010 11:20 am

Re: HiFx never phone back!
 
Charlie 5

I'm not sure whether you are trying to contact our offices in Sydney or the UK. Either way drop me a private message with your name and contact details and I'll make sure that the relevant offices get in contact within 24 hours.

My sincere apologies.

Best regards

Mark Bodega
Director - HiFX

charlie5 Apr 19th 2010 12:47 pm

Re: HiFx never phone back!
 
Hi Mark

You will see from my 2nd posting that things started to happen no long after I started the thread.

Charlie:thumbsup:


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