scaria197

We are off to Sydney in 2 weeks on our quick validation trip. We will be in Sydney for 2 days and need a car rental.

We have seen many sites and the average for a full-size car is about 140+Insurance (excess)=About AUD 210

I checked Britz and they are quoting AUD130 including insurance!!

Not Bad!!

Am I missing something??


-scaria197

sr71

Their cars are not as new or nice as the ones used by Hertz, Avis etc.

In fact i have heard some of them can be quite crappy - e.g 3 year old Corollas etc.

Geelong Gent

Watch for the old nationality trick

Try putting down England for a quote, then redo it as an Australian or New Zealander.

Fried Rice

Britz Car rentals

Please note:
• This document contains a summary of some of the rental conditions. For full detailed conditions, refer to the
rental agreement provided upon vehicle collection.
• Rates and conditions quoted are subject to change without notice.
• Rates are GROSS, in Australian dollars, include 10% GST and Stamp Duty.
• Rental basis: 24 hour
• Car rental is available from Cairns, Brisbane, Sydney, Melbourne, Adelaide, Hobart, Perth, Alice Springs,
Ayers Rock and Darwin. Address and contact details are located on page 6. Alice Springs, Ayers Rock and
Darwin have separate rates from the other locations. Most locations have a city and an airport location.
Airport locations have separate rates from city locations. Airport rates include a premium location fee (PLS).
All rates are located below.
INCLUDED IN GROSS RATES
• Vehicle insurance (excess of AU$220 applies)
• A premium location surcharge in “Airport” rates
• Unlimited kilometres
• Extra driver fees
• Vehicle Registration Surcharge
• 24 hrs road service help line (toll free)
• 10% GST and Stamp Duty
• Travel wallet including maps and guides, available at branches
Flight numbers must be supplied for al bookings made at airport locations. Please advise at time of booking.
ADDITIONAL HIRE ITEMS/SERVICES
• Baby / Booster seat* $6 per day (maximum charge of $55.00 per rental)
• Child seats are available free-sell at all times except for rentals commencing within any Australian school
holiday period, and must be booked at time of reservation. Booster seats are on request at all times. For
bookings during school holidays, child equipment is on a request basis only. Availability will be confirmed or
denied within 24 hours.
MAPS
Local street directories for capital cities are available on request, free of charge. The cost to replace the
directories is AU$25 and will be charged to the customer if the street directory is not returned at the end of the
hire.
RENTAL DURATION
• Rental days are calculated on a 24-hour basis.
• Minimum rental period is one day for all east coast locations and Perth where pick up and return is the same
location or within the same city.
• Minimum rental period for NT locations is three days. The exception is when pick up is from either Alice
Springs or Ayers Rock and return is either Alice Springs or Ayers Rock (hire must be one-way). In this
instance, a minimum hire requirement of two days applies. A one-way rental fee of AU$330.00 will apply
where the rental is two days. Rentals of three days or more will not be subject to the one-way fee.
• Minimum rental periods apply to one-way rentals. Refer to one-way rentals section.
Early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental. Britz allows a
grace period of 59 minutes before the hirer is liable for late return charges. Late return fees are applicable as
follows:
• 1 hour late, one third of the daily rate will apply
• 2 hrs late, two thirds of the daily rate will apply
• 3 hrs late, one full day rate will applyONE-WAY RENTALS
• One-way rentals are permitted between Cairns, Brisbane, Sydney, Melbourne and Adelaide. The minimum
hire requirement for one-way rentals between these locations is three days. Note that listed cities
includes both airport and non-airport locations.
• IVAR is on application for all one-ways hires.
• Rentals between the city and the airport within the same city have a minimum hire requirement of one
day. The exception is for NT locations, which have a 3-day minimum hire requirement at all times.
• One-way hires are not allowed out of or into the states of Tasmania, Western Australia and the Northern
Territory.
• One-way hires between locations within the Northern Territory are permitted and have a 3-day minimum
hire requirement at all times. The exception is when pick up is from either Alice Springs or Ayers Rock
and return is either Alice Springs or Ayers Rock (hire must be one-way). In this instance, a minimum hire
requirement of two day applies. A one-way rental fee of AU$330.00 will apply where the rental is two
days. Rentals of three days or more will not be subject to the one-way fee.
• IWAR is not permitted to travel one way within the Northern Territory.
MULTI-HIRE RENTALS
Britz will combine multiple rentals to facilitate a competitive rate. To calculate the applicable daily rate add the
total number of rental days and apply the corresponding rate. All requests must be made via Reservations at the
time of the initial booking request.
For example: 5 days in Sydney, 4 days in Brisbane and 3 days in Cairns would be calculated as totalling 12 days.
Therefore, the 7 - 13 day rate would apply.
Each rental must be for a minimum of 3 days to be used in conjunction with a Multi-hire rental. All individual
rentals eligible for multi-hire rates are to be booked at the same time and completed 6 months after first rental.
Car hires combined with campervan hires do not qualify.
FOR YOUR PROTECTION
Personal injury is covered in most cases through registration Third Party insurance. Britz strongly recommend
that all people traveling in Australia take out personal travel insurance.
All vehicles are insured for any damage to the vehicle or to the property of a Third Party.
The hirer is responsible for the “excess” being the first AU$220.00 of the cost of damage to Third Party property or
to the rented vehicle, including windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or
vandalism. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.
Single vehicle accident liability within NT and Broome is the first AU$1,650.00
The excess applies in respect of each claim, not rental.
The excess is applicable regardless of who is at fault and must be paid at the time the accident report is
completed, or at the completion of the rental, whichever occurs first. The excess will be refunded to the hirer if
the costs are successfully recovered.Please note: for those in the USA, “excess” refers to the “deductible”.
Tyre and Windscreen Cover
The excess includes cover for accidental damage to the tyres and front windscreen. The customer does not have to
pay for damage to tyres such as punctures, cuts, abrasions or damage to the front windscreen such as chips, cracks
and stars.
Please see the ‘Exclusions’ section, whereby all insurance cover will be made void.
EXCLUSIONS:
All insurance cover will be made void if any of the following ‘Exclusions’ are breached:
1. Vehicles used by you or by any authorised driver (unless authorised by us in writing) on any unsealed road
(being a road not sealed with a hard material such as tar, bitumen or concrete). No vehicle may be used in
off-road conditions. Off-road conditions include, but are not limited to: fire trails, beaches, sand, tracks,
fields or paddocks.
2. Any water related damage, which includes but is not limited to:
a. any vehicle submersion
b. creek or river crossing
c. driving through low plain flooded areas
d. beach driving
3. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have
insurance to cover for the loss/damage of personal belongings.
4. Any breach of the terms of the rental agreement. The hirer will be responsible for the total cost of any
damage. This will also include any damage caused by wilful misconduct (e.g. sitting or standing on the
bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
5. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has
become bogged, submerged or has been abandoned.
6. The incorrect use of fuel (fuel being diesel or petrol) or contaminated fuel. The hirer will be responsible for
any associated cost.
7. The cost to replace keys, which have become lost or retrieval of keys, which have been locked in a vehicle.
8. External modifications: if any external modifications are made to the vehicle and the vehicle is damaged as
a result of this modification the hirer is responsible for the total cost of the damage.
9. Overhead and underbody damage to the vehicle.
10. Any damage sustained to the rented vehicle as a result of a collision with an animal between the hours of
dusk to dawn in Northern Territory Locations and Broome, Western Australia. All damage and recovery
costs will be the responsibility of the hirer.
11. All towing charges are in addition to the damage liability where exclusions are breached.
12. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the
vehicle type. If more passengers are carried then what is allowed Britz does not accept any liability.
13. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled
or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
14. Vehicles are not permitted to travel on ferries. The exception to this is a ferry crossing to and/or from
Adelaide to Kangaroo Is. In this case the vehicle must be collected from a corporate location. Locations
listed on page 7 are corporate with the exception of those locations located within the Northern Territory.
VEHICLE SECURITY DEPOSIT
Upon vehicle collection a vehicle security deposit is payable. The security deposit is AU$220 and is payable by
credit card only. The credit card holder must also hold a full and current drivers licence and must be present
when the vehicle is collected and be able to supply both their drivers’ licence and their credit card.
The AU$220.00 deposit is recorded against the credit card as an imprint.
The security deposit is fully refundable provided the vehicle is returned on time, to the nominated location,
undamaged, with a clean interior and with full fuel tank.
We reserve the right to retain an AU$220 soiling fee if the vehicle is not returned in a clean condition.ROAD RESTRICTIONS
Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road
or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.
GOODS AND SERVICES TAX (GST)
Rates include 10% GST. Britz reserves the right to amend GST upon Government intervention.
GOVERNMENT STAMP DUTY
Rates include State Government Stamp Duty. Britz reserves the right to amend Stamp Duty upon Government
intervention.
PREMIUM LOCATION SURCHARGE (PLS)
An airport concession fee will be charged for hires that pick-up from airport locations. Vehicles picked up from
non-airport locations can be returned to airport locations and no fee will be payable.
The premium location surcharge is included in “airport” rates.
Fees are set by airport operators and vary by airport and are subject to change at any time.
INFRINGEMENTS
Britz reserve the right to charge the hirer for any speeding, parking or toll way fines, associated administration
costs and/or accidents including Third Party property damage not reported on return of the vehicle. The
administration fee per fine and in addition to the fine will be AU$60.
EXCHANGE RATE / CURRENCY VARIATIONS
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations and/or bank
transaction fees there could be some variance in the amount refunded compared to the amount initially charged.
Britz does not accept any liability for variances up or down.
CREDIT CARDS
When a credit card is presented as payment, the credit card holder will be jointly and severally liable as a
customer. All internationally recognised credit cards are accepted. The credit card holder must also possess a
valid and full driver’s licence and present this at time of vehicle collection.
DRIVER’S LICENCE REQUIREMENTS
A current non-provisional and non-probationary resident country driver’s licence is to be presented at the time of
rental. If the licence is not in English format and or displaying the driver’s photograph, an international driver’s
licence is also required. When an international driver’s licence is being presented the domestic licence must also
be presented. The primary hirer must hold both a valid drivers licence and a credit card for identification
purposes.
AGE RESTRICTIONS and SURCHARGES
Drivers must be between 21 and 75 years of age for car rentals. Drivers need to be between 25 and 75 for UWAR
category hires.
Drivers between the ages of 21-25 years will incur a surcharge of AU$22 per day in addition to the daily rate
when the hire is in the Northern Territory. This fee is paid upon vehicle collection.
CALCULATION ERRORS
Britz will not honour calculation errors. Should a calculation error occur Britz will charge for the shortfall.
ON-ROAD ASSISTANCE
Any problems associated with the vehicle, including equipment failure, must be reported as soon as possible, and
within 24 hours in order to give the supplier the opportunity to rectify the problem during the rental. Failure to
do so may compromise any claims for compensation. Britz do not accept liability for any claims submitted after
this period.
Please contact us toll free on: 1-800-811-506
CHANGE OF VEHICLE
Should the vehicle booked be unavailable through unforeseen circumstances, Britz reserves the right to
substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a
breach of contract and does not entitle the hirer to a refund.
RENTAL EXTENSIONS
If the hirer wishes to extend the rental whilst on hire, they must first obtain authority from the destination
branch. This is subject to availability and the daily rate for extensions may differ from the original booked rate.
VEHICLE CATEGORY
Vehicles cannot be requested by make or model, only by vehicle category.
VOLUNTARY DOWNGRADE
Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refunds.
CANCELLATION POLICY
No cancellation fees will apply to vehicles cancelled using this package.
IMPORTANT
Britz reserves the right to refuse any rental at its discretion.
ANIMALS
No animals are permitted in our vehicles, excluding guide dogs.
PERSONAL AND COMPANY CHEQUES
Personal and company cheques will not be accepted as payment for rentals at the time of pick-up. These must be
paid to Britz 14 working days prior to commencement of rentals.
Personal or company cheques are not accepted for the security deposit.
DISCLAIMER
Illustrations and text in any of our documentation, brochures or website are a subject to change. Images are a
representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to
substitutions made by Britz or modifications and/or upgrades to the vehicle design made by the manufacturer.
AUSTRALIAN RESERVATIONS OFFICE HOURS AND CONTACT DETAILS
Open 24 hours, 7 days per week, closed Christmas Day (25 December) and New Years Day (1January)
Phone: +61 3 8398 8828
Fax: +61 3 9687 4844
Toll free within Australia & International: +800 200 80 801
E-mail: [email protected]
Website: www.britz.com
NEW ZEALAND RESERVATIONS OFFICE HOURS AND CONTACT DETAILS
Open 24 hours, 7 days per week, closed Christmas Day (25 December) and New Years Day (1January)
Phone: +64 9 255 3984
Fax: +64 9 255 0629
Toll free within New Zealand: 0800 831 900
Toll free outside New Zealand: +800 200 80 801
E-mail: [email protected]
Website: www.britz.com
Branch operating hours vary by location and day of the week. Most locations are open standard business hours. A
complete listing of locations, addresses, opening hours and contact details is provided on page 6 of this document.