Excess International have just been and gone
Feb 16th 2006, 4:47 pm
#16
Australia's Doorman
Joined: Jan 2005
Location: The Shoalhaven, New South Wales, Australia
Posts: 11,056
Re: Excess International have just been and gone
We're using 'em too - were quoted about 1200 quid for 220cu. Quite nifty the way they work it all out on that tablet PC 
Feb 16th 2006, 9:45 pm
#17
Forum Regular
Joined: Mar 2005
Location: Bendigo (Vic)
Posts: 136
Re: Excess International have just been and gone
Originally Posted by SuperSeagulls
I hope their agents at the Australian end are as good as the company is over here...has anyone got any experiences of the Aussie end?
SS
SS
We had them out in October last year to collect all our stuff and put it in storage until we were happy that our house sale had gone through. I instructed them to ship the stuff mid November and we had an email from them on 3 December saying that our shipment was due to arrive in Melbourne on 19 December.
Because of Christmas and New Year, the container didn't get released from Customs until mid January, Grace (the Australian contractors) phoned a day before delivery to confirm.
When they arrived, they were quick and efficient. We asked them to leave the boxes so that we could use them when we move. But they opened up all the other packages, i.e. settee.
Its a very worrying time when you place you worldly possessions into strangers hands, but from our experience, they were just fantastic.
We did have some breakages, which I believe are inevitable considering their journey. The stem on a large wine glass - I am still coming to terms with this
A huge crack in a picture and the top of a chest of drawers got damaged. Oh and also you know CD cases, where they have the plastic pieces that clip the CD into place? These had broken, so we had a box full of little pieces of plastic! All in all, nothing worth claiming on or to get upset about.Hazel
P.S. Our stuff went from Swindon, Wiltshire to Bendigo, Victoria.
When
Feb 17th 2006, 10:12 am
#18
BE Forum Addict
Thread Starter
Joined: Jan 2004
Posts: 1,818
Re: Excess International have just been and gone
Originally Posted by Kevhaze
Yep, I can vouch for them, they were excellent.
We had them out in October last year to collect all our stuff and put it in storage until we were happy that our house sale had gone through. I instructed them to ship the stuff mid November and we had an email from them on 3 December saying that our shipment was due to arrive in Melbourne on 19 December.
Because of Christmas and New Year, the container didn't get released from Customs until mid January, Grace (the Australian contractors) phoned a day before delivery to confirm.
When they arrived, they were quick and efficient. We asked them to leave the boxes so that we could use them when we move. But they opened up all the other packages, i.e. settee.
Its a very worrying time when you place you worldly possessions into strangers hands, but from our experience, they were just fantastic.
We did have some breakages, which I believe are inevitable considering their journey. The stem on a large wine glass - I am still coming to terms with this A huge crack in a picture and the top of a chest of drawers got damaged. Oh and also you know CD cases, where they have the plastic pieces that clip the CD into place? These had broken, so we had a box full of little pieces of plastic! All in all, nothing worth claiming on or to get upset about.
Hazel
P.S. Our stuff went from Swindon, Wiltshire to Bendigo, Victoria.
When
We had them out in October last year to collect all our stuff and put it in storage until we were happy that our house sale had gone through. I instructed them to ship the stuff mid November and we had an email from them on 3 December saying that our shipment was due to arrive in Melbourne on 19 December.
Because of Christmas and New Year, the container didn't get released from Customs until mid January, Grace (the Australian contractors) phoned a day before delivery to confirm.
When they arrived, they were quick and efficient. We asked them to leave the boxes so that we could use them when we move. But they opened up all the other packages, i.e. settee.
Its a very worrying time when you place you worldly possessions into strangers hands, but from our experience, they were just fantastic.
We did have some breakages, which I believe are inevitable considering their journey. The stem on a large wine glass - I am still coming to terms with this
A huge crack in a picture and the top of a chest of drawers got damaged. Oh and also you know CD cases, where they have the plastic pieces that clip the CD into place? These had broken, so we had a box full of little pieces of plastic! All in all, nothing worth claiming on or to get upset about.Hazel
P.S. Our stuff went from Swindon, Wiltshire to Bendigo, Victoria.
When
SS
Feb 17th 2006, 11:52 am
#19
Enjoy it while you can
Joined: Jan 2006
Posts: 88
Re: Excess International have just been and gone
Originally Posted by kevingallen
I'll get onto it straight away
Feb 18th 2006, 7:08 am
#20
Forum Regular
Joined: Oct 2004
Location: Narre Warren, Vic
Posts: 35
Re: Excess International have just been and gone
We've just accepted a quote from Excess who were the fifth shipper we got a quote from. They were over £1000 cheaper than Crown for 750cu ft and the guy from Excess went through everything with us, were as the guy from Crown acted like he had something better to be doing and really didn't sell it to us.
