kirsty&al

Hello,

I have supposidly had my Broadband speed increased this morning from 256 to 512. The modem still says it's working at 256 and I have done a speed test that seems to confirm this.

Do I need a new modem to cope with the higher speed?

I've done a search previously and again this morning and there is nothing to suggest that DSL modems have speed limits (like dial-up modems).

Thanks for any help.
Alistair

ABCDiamond

I didn't need one with mine when I moved from 256 to 1,512.

Coogee Rocks

They do have limits but I wouldnt have thought yours couldnt get to 512.. as mine is running at 12,235...

Have you powercycled the modem.. e.g. turn it off an on again.
Have you got the latest film ware for your modem?
Go to the manfactures site for your modem and check the specs for it.
Have your BB provider tell you what speed you are getting.
Thats really not a great speed, is it cheap?
Are you out in the country or with telstra!?

kirsty&al

Thanks mate. That's what I thought. I wanted to get my thoughts straight before calling the service company. I'll probably leave it a day just to give them time to flick the switch.

Cheers
Al

kirsty&al

I have cycled the modem and computer and everything.
I've not checked the firmware. I'll go and have a look.
When I looked at the specs I couldn't see any restriction, but I thought I might be missing something. I have an Alcatel USB Modem (the one that looks like a stingray).
I suspect the BB povider has not yet upgraded the speed, they tend to drag their heels when doing stuff. I think I'll give then until tomorrow and then give them a call.
I don't really need a big speed; I upgraded to get a better download limit. The plan is 512k (128k uplink) and 12,000MB for $40/month.

Thanks for your help.
Al.

ABCDiamond

Mine was a "stingray" too, and it did work at 1,512, but I did upgrade to a new wireless 4 port router for other reasons.

Maybe they haven't, as you say, flicked the switch yet

Who is the provider ?

kirsty&al

I've just found the spec (for some reason I couldn't find it the last time I looked):
Up to 8Mbps downstream, 832kps upstream.

The supplier is iprimus. I'll give them till lunchtime and then give them a call.

Cheers
Al.

bondipom

I got annoyed at the stingy and replaced it with a Billion router and haven't looked back. I remember I had to edit the registry to get it going as I only had a telstra cd and the latest drivers were from NZ.

Coogee Rocks

iprums used to provide me witht he sllloooowest dial up in the universe urrrrghhhhhhhhh..

not sure on the quality of there customer service though..

jensteve

I was on 256 and upped it to 512 and couldn't tell the difference, so have got it to go faster now and am now waiting for my line to be switched back on, have moved house and have been told it will take 3 months to sort me out.
Bloody dial up now.
jenny

kirsty&al

I'm now on the higher speed. The speed difference is making me dizzy at the moment. Will probably get used to it by tomorrow.

Thanks for all the help.

Cheers
Al

Sharpy67

Someone brought the green guide into work last week (from the Melbourne paper).

This had a thing about broadband speed in Australia and how Telstra was ripping everybody off. It recommends various things to improve speed.

http://www.bleedingedge.com.au/blog/...ng_window.html


It also recommended a website for testing your speed.

http://performance.toast.net/

Hutch

Hmmm.... I'd definitely struggle on kind of quota. There any unmetered plans or is it all capped?

kirsty&al

You can get unmetered plans and faster speed. I've gone with the one most suitable for me. If you're a gamer then you'll obviously need something more.

Cheers
A