Britannia/Thompsonfly nightmare
Jan 20th 2006, 8:54 am
#1
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Thread Starter
Joined: Jul 2005
Location: WA
Posts: 277
Britannia/Thompsonfly nightmare
Nightmare had by all
Our flight times were changed from Perth the month before we left the uk. The flight was supposed to get us back to Gatwick at 0300 with a connecting flight to Newcastle at 0700 so not too long to wait. The times were change the month before and the new time was changed and our arrival in Gatwick was now 0520.
I telephoned britannia to say that I thought that this was tight to catch our connecting flight at 0700 to which they replied that I was worrying too much and there was plenty of time to catch it.
Well, plane was delayed on departure from Perth for50 mins and well, didnt get to Gatwick till 0615 add on time to collect lugage as I wasn't allowed to book it through to Newcastle and then to travel from south terminal to north terminal and guess what. Missed gate closure as plane to newcastle was on runway for departure. Ran to desk to get help only to find that it then cost another £92 per person (3) and the next available flight was 1645 so another 10hours in airport. The agent was Austravel and NOT recomended by me
Our flight times were changed from Perth the month before we left the uk. The flight was supposed to get us back to Gatwick at 0300 with a connecting flight to Newcastle at 0700 so not too long to wait. The times were change the month before and the new time was changed and our arrival in Gatwick was now 0520.
I telephoned britannia to say that I thought that this was tight to catch our connecting flight at 0700 to which they replied that I was worrying too much and there was plenty of time to catch it.
Well, plane was delayed on departure from Perth for50 mins and well, didnt get to Gatwick till 0615 add on time to collect lugage as I wasn't allowed to book it through to Newcastle and then to travel from south terminal to north terminal and guess what. Missed gate closure as plane to newcastle was on runway for departure. Ran to desk to get help only to find that it then cost another £92 per person (3) and the next available flight was 1645 so another 10hours in airport. The agent was Austravel and NOT recomended by me
Jan 20th 2006, 8:59 am
#2
Joined: Sep 2005
Location: Mount Tamborine
Posts: 17,426
Re: Britannia/Thompsonfly nightmare
Originally Posted by lovealot
Nightmare had by all
Our flight times were changed from Perth the month before we left the uk. The flight was supposed to get us back to Gatwick at 0300 with a connecting flight to Newcastle at 0700 so not too long to wait. The times were change the month before and the new time was changed and our arrival in Gatwick was now 0520.
I telephoned britannia to say that I thought that this was tight to catch our connecting flight at 0700 to which they replied that I was worrying too much and there was plenty of time to catch it.
Well, plane was delayed on departure from Perth for50 mins and well, didnt get to Gatwick till 0615 add on time to collect lugage as I wasn't allowed to book it through to Newcastle and then to travel from south terminal to north terminal and guess what. Missed gate closure as plane to newcastle was on runway for departure. Ran to desk to get help only to find that it then cost another £92 per person (3) and the next available flight was 1645 so another 10hours in airport. The agent was Austravel and NOT recomended by me
Our flight times were changed from Perth the month before we left the uk. The flight was supposed to get us back to Gatwick at 0300 with a connecting flight to Newcastle at 0700 so not too long to wait. The times were change the month before and the new time was changed and our arrival in Gatwick was now 0520.
I telephoned britannia to say that I thought that this was tight to catch our connecting flight at 0700 to which they replied that I was worrying too much and there was plenty of time to catch it.
Well, plane was delayed on departure from Perth for50 mins and well, didnt get to Gatwick till 0615 add on time to collect lugage as I wasn't allowed to book it through to Newcastle and then to travel from south terminal to north terminal and guess what. Missed gate closure as plane to newcastle was on runway for departure. Ran to desk to get help only to find that it then cost another £92 per person (3) and the next available flight was 1645 so another 10hours in airport. The agent was Austravel and NOT recomended by me
Jan 20th 2006, 9:02 am
#3
Forum Regular
Thread Starter
Joined: Jul 2005
Location: WA
Posts: 277
Re: Britannia/Thompsonfly nightmare
Hey dont bother as they really are a two bit airline and not worth any custom and when we contacted them to ask for reimbursements they really were quite rude
Jan 20th 2006, 9:07 am
#4
Living the Dream!
Joined: Sep 2005
Location: Cleveland
Posts: 6,515
Re: Britannia/Thompsonfly nightmare
Sorry to hear of your trauma. Thanks for the warning though!
Jan 20th 2006, 9:20 am
#5
Bitter and twisted
Joined: Dec 2003
Location: Upmarket
Posts: 17,503
Re: Britannia/Thompsonfly nightmare
