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air asia web site problems

air asia web site problems

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Old Aug 2nd 2010, 10:35 pm
  #1  
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Default air asia web site problems

Has anyone else had trouble booking Air Asia? After having to go through repeating the forms time and again over the last two days I eventually got to the payments section (first leg only!) only to have it go dead and time out on me. Is it only me or what?
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Old Aug 2nd 2010, 11:49 pm
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Default Re: air asia web site problems

I can finish this story now.

I found an alternative airline...more money but easier, logged in to check my bank balance and found my account debited by Air Asia. The payment had gone through. The second leg was easier to book apart from me forgetting my security password from the UK bank and having to phone and re set it.

All set now, keep the sun shining for me over there please!
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Old Aug 3rd 2010, 1:07 am
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Default Re: air asia web site problems

Originally Posted by quercus
Has anyone else had trouble booking Air Asia? After having to go through repeating the forms time and again over the last two days I eventually got to the payments section (first leg only!) only to have it go dead and time out on me. Is it only me or what?
No it's not only you.

I was trying to book some flights on Sunday.

At various points throughout attempting booking I'd find myself on the Oops page with the bees (the website is buzzing etc)! No particular promos running so don't know why it would be struggling.

Got there on about the 4th attempt I think.
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