I have just been legally mugged in Publix super market
#32
BE Forum Addict
Joined: Aug 2010
Location: US
Posts: 4,224
Re: I have just been legally mugged in Publix super market
Prices are prices and you have to live with the prices that they charge.
However I live across from a Safeway that seems to have a moron as the manager of the produce section and all other employees don't seem to care. I purchase produce on special and when I checkout at the self checkout stands, about once a week, one of the items is priced incorrectly. I then notify the local supervisor that it was miss priced but he is usually busy and can't check the price for about 15 minutes later so I wait and wait. Finally he comes back and manually goes into the machine to give me credit and I walk out of the store with all my frozen food melted.
I finally got wise and when I see an incorrect price, I tell the local supervisor that I will be making a price check so don't let anyone think I left my items. I then go back and tear off the tag and bring it to the supervisor and he again manually goes into the machine to give me credit.
I've come to know most of the supervisors on a first name basis and I've asked them how this happens so often and he said it is likely that we have too much of that produce and it will spoil if they can't get rid of it quickly so the produce manager directs the employees to put reduced price signs on the produce but forgets to update the computer. By the next morning he has his long list of things he forgot to do and then updates the computer. However all those people that purchased those items and used the regular checkout stand where everything zooms past on the screens at high speed doesn't know they are getting over charged.
So I asked the local supervisor if he has weekly meetings with all the other managers and he said he did. I asked him if he could bring up this issue and see if it can be resolved. However it never got resolved.
Also the local supervisor doesn't have any authority to upgrade the system with the correct price but he doesn't even try to ring the produce manager on the phone but instead just lets the price the same to see how many more people will get screwed before the evening is over.
However I live across from a Safeway that seems to have a moron as the manager of the produce section and all other employees don't seem to care. I purchase produce on special and when I checkout at the self checkout stands, about once a week, one of the items is priced incorrectly. I then notify the local supervisor that it was miss priced but he is usually busy and can't check the price for about 15 minutes later so I wait and wait. Finally he comes back and manually goes into the machine to give me credit and I walk out of the store with all my frozen food melted.
I finally got wise and when I see an incorrect price, I tell the local supervisor that I will be making a price check so don't let anyone think I left my items. I then go back and tear off the tag and bring it to the supervisor and he again manually goes into the machine to give me credit.
I've come to know most of the supervisors on a first name basis and I've asked them how this happens so often and he said it is likely that we have too much of that produce and it will spoil if they can't get rid of it quickly so the produce manager directs the employees to put reduced price signs on the produce but forgets to update the computer. By the next morning he has his long list of things he forgot to do and then updates the computer. However all those people that purchased those items and used the regular checkout stand where everything zooms past on the screens at high speed doesn't know they are getting over charged.
So I asked the local supervisor if he has weekly meetings with all the other managers and he said he did. I asked him if he could bring up this issue and see if it can be resolved. However it never got resolved.
Also the local supervisor doesn't have any authority to upgrade the system with the correct price but he doesn't even try to ring the produce manager on the phone but instead just lets the price the same to see how many more people will get screwed before the evening is over.
Another thing you should know in California is if they advertise something in the newspaper or ...they had better have it in stock or they get fined.
No bate and switching. You probably knew that......
#33
Re: I have just been legally mugged in Publix super market
The store has a legal problem so if you could document these instances you can take them to an attorney and sue the pants off them. I know first hand because part of my job as an auditor was to take 20 randomly selected items off the shelves and check the prices and if they came up wrong the manager got written up. It is against the law to falsely advertise.
Another thing you should know in California is if they advertise something in the newspaper or ...they had better have it in stock or they get fined.
No bate and switching. You probably knew that......
Another thing you should know in California is if they advertise something in the newspaper or ...they had better have it in stock or they get fined.
No bate and switching. You probably knew that......
Besides I now watch closely at the prices and can generaly get the issue resolved in a few minutes.
Last edited by Michael; Jan 22nd 2012 at 5:23 pm.
#35
Re: I have just been legally mugged in Publix super market
I've read academic papers demonstrating that lowered wages lead in main to higher CEO remuneration than lowered prices to the consumer. I would think my hypothesis would be difficult to investigate, though, because of a severe lack of data.
#36
Re: I have just been legally mugged in Publix super market
Sheepdip, I was not having a go at Publix, they are no worse then others. I notice even Costco, keeps creeping up the prices, some items are up 30-50%in last year or two. Costco membership, just going up.
Citibank, $15,000 minimum, to not pay monthly fees.
Comcast, AT&T landline, keep bumping up prices, McDonalds (Once a year) now cost $14+ for 2 crappy meals.
Food package sizes are getting smaller. A can of Tuna once 8oz, now 5oz & partly Tuna pellets.
I am surprised more people have not posted in this thread, guess most people are not bothered by whats going on around us.
Reg. Frank R.
Citibank, $15,000 minimum, to not pay monthly fees.
Comcast, AT&T landline, keep bumping up prices, McDonalds (Once a year) now cost $14+ for 2 crappy meals.
Food package sizes are getting smaller. A can of Tuna once 8oz, now 5oz & partly Tuna pellets.
I am surprised more people have not posted in this thread, guess most people are not bothered by whats going on around us.
Reg. Frank R.
So, tell me how to have an impact on food prices and other kinds of inflation. Write to my congressman? HAH! Tried to - messages wouldn't go through. Contact the stores? HAH! The store managers don't care, as long as they get their paychecks - the area managers are totally clueless and e.mails to the home office go unnoticed. Raising Cain in the store to get them to open more registers only gets you moved to a register manned by a "supervisor" to get you out of the store before you incite others to riot. There's no one in the produce department to point out the rotting and inferior fruit and vegetables to (this applies to both Kroger and Wal-Mart), and nobody in the Memphis area seems to give a crap about customer service!
We drove to Nashville and back yesterday to go shopping at Publix (who has quite a range of British foods - Kerry Gold butter, mushy peas, Heinz Baked Beans, HP Sauce, chocolate digestives, Carr's Ginger Lemon biscuits, etc.) just to find Kraft White Cheddar Mac & Cheese because it can no longer be located in the Memphis area. Publix' private label of that product is a good substitute, but others pale in comparison. The staff at that Publix (and 2 others in the Nashville area) have been cheerful, attentive, helpful and efficient every time we've been to any of them - contrary to what another poster indicated previously. Prices seem comparable to Kroger.
We buy very little Kroger meat - pork chops come from Aldi and I've become a convert to their ground beef as it's leaner, tastier and not as expensive.
My OH and I could go on and on - he, a whinging and moaning Brit and me a trappy American (as he puts it)! It does no good to turn a blind eye and ignore reality, "keep calm and carry on" or any other thing - we are sorely bothered but, like everybody else, frustratingly helpless to change it.
That do it for ya?
#37
BE Forum Addict
Joined: Aug 2010
Location: US
Posts: 4,224
Re: I have just been legally mugged in Publix super market
[QUOTE=Egg and Cress;9858532
My OH and I could go on and on - he, a whinging and moaning Brit and me a trappy American (as he puts it)! It does no good to turn a blind eye and ignore reality, "keep calm and carry on" or any other thing - we are sorely bothered but, like everybody else, frustratingly helpless to change it.
That do it for ya? [/QUOTE]
Hey, move because the grass is greener on the other side.
Watch the presidential candidates as they explain this is the greatest country on the earth.
Cheers.
My OH and I could go on and on - he, a whinging and moaning Brit and me a trappy American (as he puts it)! It does no good to turn a blind eye and ignore reality, "keep calm and carry on" or any other thing - we are sorely bothered but, like everybody else, frustratingly helpless to change it.
That do it for ya? [/QUOTE]
Hey, move because the grass is greener on the other side.
Watch the presidential candidates as they explain this is the greatest country on the earth.
Cheers.
#38
Re: I have just been legally mugged in Publix super market
Anyone care to discuss this in terms of the consumer price index (CPI)? Is that index reflecting your observations or contradicting it?
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
#39
Re: I have just been legally mugged in Publix super market
As far as the presidential candidates explaining - or trying to maintain that we are still the greatest country on earth - as a USC, I have to wonder which rock they've been hiding under or which planet they've come from! It's still great, mind you, and I wouldn't want to live in Russia, or Kosovo, or China or Somalia or a lot of other places, but I want "my" country back......the one I was proud of. (Maybe what I really want is the blissful ignorance I had in my younger days?)
#40
Re: I have just been legally mugged in Publix super market
Anyone care to discuss this in terms of the consumer price index (CPI)? Is that index reflecting your observations or contradicting it?
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
#41
Re: I have just been legally mugged in Publix super market
Anyone care to discuss this in terms of the consumer price index (CPI)? Is that index reflecting your observations or contradicting it?
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
I just looked at the CPI website ( http://www.bls.gov/cpi/#data ) but there seems a lot of data to digest.
#42
Re: I have just been legally mugged in Publix super market
Grow your own, then freeze and can. I'm getting chickens in the Spring (really).
#43
Re: I have just been legally mugged in Publix super market
Window boxes only go so far...though I think this spring we're going to try some inverted cans hanging above the sink at our new place as it gets more sun, for herbs and tomatoes.
And how expensive is a bag of soil these days? A tiny bag around here costs around $20, it's mental.
#44
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Joined: Sep 2010
Location: Dorset England.
Posts: 676
Re: I have just been legally mugged in Publix super market
You need to start clipping those Q's.
Or...find an Aldi
Actually, PUBLIX is supposed to work very well with coupons as they have a lot of B1G1 *and* you can use a coupon on each product.
Or...find an Aldi
Actually, PUBLIX is supposed to work very well with coupons as they have a lot of B1G1 *and* you can use a coupon on each product.
#45
Account Closed
Joined: Feb 2004
Posts: 928
Re: I have just been legally mugged in Publix super market
I can't believe they are gonna cut the MBTA commuter lines at weekends! Do they think people don't work in Boston at weekends?