First off, thanks so much to the wonderful community here for all the help that is given! It's because of forums like this that the internet can be such an amazing place.

My girlfriend submitted her skilled worker application back at the beginning of December. Our reason for concern is that the email address she provided on the application is no longer valid. The email co. shut down operations with very little notice.

I've been in contact with CIC to find out how she can submit her change of email address and managed to find out this past Wednesday, Sydney was working on those applications received December 9th (bolded for those following their timelines). This is a bit of a concern because she may now miss that 120-day letter email.

She will be submitting her new email address to CIC via post this week, but we're wondering, does CIC also send you an actual 120-day letter via post as well as by email? If the email bounces, will this cause problems?

Second question, if you designate someone as your representative, does that person then receive all correspondence related to your application as opposed to the yourself, the applicant? Or do both parties receive it?

Thanks in advance for insight anyone can provide and all the best to everyone going through the application process!

Jo-Anne

Im our experience, we received the 120 day letter via post, no email.

You can raise a case specific quiery via the web form.

http://www.cic.gc.ca/english/informa.../enquiries.asp


Hopefully somebody will come and answer your 2nd question.

Good luck.

It depends what contact details are added on your application forms, as to whether you would receive anything.

Usually the mailing address is listed as being the one on the Representative form (IMM5476E) and then your representative would put their e-mail address and contact number - so any e-mails would go directly to them.

we received ours by email, you may have to do something about it

OMG, what a night mare.

For me I only got a 120 day email - no letter at all, so I would follow that link Spaceace gave you asap.


Bali

Hi everyone,

Just in follow-up in case anyone has to go through the same issue...

I called CIC again today and got to talk to a very helpful rep. Here are the steps we were told to follow:

#1 - my girlfriend write a letter with the following info:
- explanation of change of email address + provide new one
- request that the assessment letter be resent to the new one
- include statement that she is registering me as her representative that is able to act on her behalf but that all correspondence still go to her
- sign the letter

#2 - she fill out the Use of a Representative form and sign

She is to fax both of these to me.

#3 - I sign the Use of a Representative form and mail it along with her letter to the Sydney office via Xpress post - 2 day delivery. Mark the envelope as "URGENT - Use of Representative"

#4 - In two weeks I'm to call the CIC Call Centre again to confirm that Sydney received the above, that I am on the file and that the letter of assessment has been resent to the new email address.

I asked about the submission page for case specific inquiries, but she was concerned that there is no guarantee that the London office will communicate with someone at the Sydney one. If we follow the steps above, her info will be sure to get there.

Thanks for everyone's input. You folks are always so wonderful!

J.