Health Operations Centre -Update

Old Oct 13th 2008, 12:44 pm
  #31  
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Default Re: Health Operations Centre -Update

Originally Posted by chelov62
Below is the Health Operations Centre weekly update for the week beginning Monday 13 October 2008.

We are currently processing medicals completed OFF-SHORE:

1. Urgent cases (457 visas) not requiring MOC's assessment received on 7 October 2008.

2. Temporary cases not requiring MOC's assessment received on 15 September 2008.

3. Permanent cases not requiring MOC's assessment received on 23rd September 2008.

4. Urgent cases (e-visas, adoptions, 457 visas, some Ref Hum cases) requiring assessment by a Medical Officer received on 9 October 2008.

5. Other cases requiring medical assessment by a Medical Officer received on 30 September 2008.

The case officer processing your visa application should be your first point of contact regarding any inquiry in relation to the application, including your health assessment results.

If directing an enquiry to HOC, please note that if you are not the authorised contact declared on the visa application forms, then the HOC cannot release any information to you.

For medicals referred by diplomatic bag, it should be anticipated that there is a 2 week delay before they are received for processing at the Health Operations Centre.

Medicals received by courier or through diplomatic bag are opened by a contracted service provider located in our Lee Street offices.

Generally, if documents are received in the morning they will be delivered to HOC that evening, if received in the evening they are delivered to HOC the next working day.

kind regards

Cheryl
I am a little concerned as our medicals would have arrived before 9th October but we have not heard anything yet - we are on a 457 - is this normal?

Unfortunately I can't check my status on line because it was paperbased rather than an E visa application - does this make a difference? I don't have an agent that I can check with either as the sponsoring company handled it all.

Any advice would be appreciated.
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Old Oct 13th 2008, 1:03 pm
  #32  
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Default Re: Health Operations Centre -Update

Originally Posted by NiknAid
I am a little concerned as our medicals would have arrived before 9th October but we have not heard anything yet - we are on a 457 - is this normal?

Unfortunately I can't check my status on line because it was paperbased rather than an E visa application - does this make a difference? I don't have an agent that I can check with either as the sponsoring company handled it all.

Any advice would be appreciated.
Can you check the tracking of your package to be sure it arrived before the 9th? If not, it might not be there by that date.

I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
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Old Oct 13th 2008, 2:29 pm
  #33  
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Default Re: Health Operations Centre -Update

Originally Posted by tiger222
Can you check the tracking of your package to be sure it arrived before the 9th? If not, it might not be there by that date.

I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
Could be as simple as a weekend and a public holiday.
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Old Oct 13th 2008, 2:52 pm
  #34  
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Default Re: Health Operations Centre -Update

Originally Posted by Pollyana
Could be as simple as a weekend and a public holiday.
Well, there was a weekend. It arrived in Sydney on a Saturday but didn't go to be delivered for 4 days more?

Bottom line - it WAS delivered on 24 SEPTEMBER, so hopefully TOMORROW (tonight), it will be processed!!!
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Old Oct 13th 2008, 9:44 pm
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Default Re: Health Operations Centre -Update

Originally Posted by tiger222
Well, there was a weekend. It arrived in Sydney on a Saturday but didn't go to be delivered for 4 days more?

Bottom line - it WAS delivered on 24 SEPTEMBER, so hopefully TOMORROW (tonight), it will be processed!!!
I guess that would account for part of it then, they wouldn't deliver on a weekend, so it probably didn't get looked at till Monday. Don't even get normal mail here at the weekend.
Fingers crossed for it being looked at

Last edited by Pollyana; Oct 13th 2008 at 9:46 pm.
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Old Oct 14th 2008, 6:19 am
  #36  
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Default Re: Health Operations Centre -Update

Originally Posted by tiger222
Can you check the tracking of your package to be sure it arrived before the 9th? If not, it might not be there by that date.

I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
I will call the surgery and check today to find out how they posted it. It was sent on 26th September so unless it went pigeon post I can't imagine why it would not be there before 9th October. The last letter I sent through Royal Mail only took 6 days including the weekend.
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Old Oct 14th 2008, 8:47 am
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Default Re: Health Operations Centre -Update

Just checked status - my husband's meds have NOT cleared. They have been at HOC since 24 September, 9am.

I do know of someone who's meds arrived 23 September and they cleared Monday (yesterday)

Last edited by tiger222; Oct 14th 2008 at 8:49 am.
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Old Oct 14th 2008, 6:52 pm
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Default Re: Health Operations Centre -Update

Originally Posted by NiknAid
I will call the surgery and check today to find out how they posted it. It was sent on 26th September so unless it went pigeon post I can't imagine why it would not be there before 9th October. The last letter I sent through Royal Mail only took 6 days including the weekend.
I called the surgery and they advised that the medicals were received on 7th October - hopefully I will hear something this week.
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Old Oct 14th 2008, 7:09 pm
  #39  
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Default Re: Health Operations Centre -Update

I emailed the HOC last week to ask if ours had been received, this is the reply


"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.

The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.

We appreciate your patience and assistance in this matter."


So, it looks like they have received them they were sent royal mail on 24th September

Just waiting again!!

Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)

Cheers

Mel
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Old Oct 15th 2008, 4:05 am
  #40  
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Smile Re: Health Operations Centre -Update

I found it - HOC thread !
Thanks Cheryl
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Old Oct 15th 2008, 4:09 am
  #41  
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Default Re: Health Operations Centre -Update

Originally Posted by melbert
I emailed the HOC last week to ask if ours had been received, this is the reply


"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.

The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.

We appreciate your patience and assistance in this matter."


So, it looks like they have received them they were sent royal mail on 24th September

Just waiting again!!

Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)

Cheers

Mel
Mel -

I think the whole lot is in the package waiting to be opened and entered into the system. Then the charts are passed on to the medical professionals who will pass on the referred chart to the specialist.

But what do I know?
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Old Oct 15th 2008, 6:38 am
  #42  
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Default Re: Health Operations Centre -Update

Thanks for that!!

Thought so, we'll be waiting a few more weeks I think until they're cleared!

Mel
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Old Oct 15th 2008, 11:59 am
  #43  
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Default Re: Health Operations Centre -Update

Originally Posted by melbert
Thanks for that!!

Thought so, we'll be waiting a few more weeks I think until they're cleared!

Mel

I'll wait with you mel.... had a letter from frankenstein this morning to say bloods all clear, and he posted meds yesterday!!

Snail Mail i might add
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Old Oct 18th 2008, 11:23 am
  #44  
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Default Re: Health Operations Centre -Update

I will wait with you guys too - Meds done 3rd Oct arrived at HOC 10th - So think it might be halloween mines due to clear
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Old Oct 18th 2008, 4:31 pm
  #45  
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Default Re: Health Operations Centre -Update

Cheers!!

Ours went on the 24th Sept, so give it about a week to get there (is that a bit optimistic?), then 3 weeks to clear - hopefully! - I reckon should be this week sometime, for the family, apart from mine that need to go for assessment by MO. So I am hoping to have some good news this week so fingers crossed for us eh!!

Mel
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