Cold call from Citibank
Jun 7th 2010, 9:40 am
#1
Forum Regular
Thread Starter
Joined: Jul 2009
Location: Dubai
Posts: 86
Cold call from Citibank
Citibank called to offer me an exciting new credit card opportunity! Oh, the excitement!!!
So, since he said something about a free flight to New York and discount golf, I thought it only fair to find out more. "Send me an email", I said. He even carefully repeated my email address back to me. Did he send me the details? Did he ****.
This happens every single time I ask for details by email, even from a bank with whom I already have a card when they call to offer me an interest-free payment plan.
Is there some conspiricy by Indian-run banks to only do business verbally?
So, since he said something about a free flight to New York and discount golf, I thought it only fair to find out more. "Send me an email", I said. He even carefully repeated my email address back to me. Did he send me the details? Did he ****.
This happens every single time I ask for details by email, even from a bank with whom I already have a card when they call to offer me an interest-free payment plan.
Is there some conspiricy by Indian-run banks to only do business verbally?
Jun 7th 2010, 11:44 am
#2
Token Scandinavian Bloke
Joined: Jun 2009
Location: Dubai
Posts: 2,820
Re: Cold call from Citibank
Citibank called to offer me an exciting new credit card opportunity! Oh, the excitement!!!
So, since he said something about a free flight to New York and discount golf, I thought it only fair to find out more. "Send me an email", I said. He even carefully repeated my email address back to me. Did he send me the details? Did he ****.
This happens every single time I ask for details by email, even from a bank with whom I already have a card when they call to offer me an interest-free payment plan.
Is there some conspiricy by Indian-run banks to only do business verbally?
So, since he said something about a free flight to New York and discount golf, I thought it only fair to find out more. "Send me an email", I said. He even carefully repeated my email address back to me. Did he send me the details? Did he ****.
This happens every single time I ask for details by email, even from a bank with whom I already have a card when they call to offer me an interest-free payment plan.
Is there some conspiricy by Indian-run banks to only do business verbally?
I barely receive emails from my external partners, and that in most cases is only because I have requested them to be whitelisted. My company's policy on spam seems to be block all mail unless specifically asked to let it through by the recipient.
When I explained to the IT bod in charge of the exchange server and associated solutions that this was completely insane he told me that I should know about all mail I expect to receive and tell him up front.
I'm currently considering going back to faxing people..
Jun 7th 2010, 12:25 pm
#3
Hit 16's
Joined: Mar 2010
Location: Of all the gin joints, in all the towns, in all the world, she walks into mine
Posts: 13,112
Re: Cold call from Citibank
If it happens every time then perhaps your spam filter is set to 'extra hot' in the same way mine is at work..
I barely receive emails from my external partners, and that in most cases is only because I have requested them to be whitelisted. My company's policy on spam seems to be block all mail unless specifically asked to let it through by the recipient.
When I explained to the IT bod in charge of the exchange server and associated solutions that this was completely insane he told me that I should know about all mail I expect to receive and tell him up front.
I'm currently considering going back to faxing people..
I barely receive emails from my external partners, and that in most cases is only because I have requested them to be whitelisted. My company's policy on spam seems to be block all mail unless specifically asked to let it through by the recipient.
When I explained to the IT bod in charge of the exchange server and associated solutions that this was completely insane he told me that I should know about all mail I expect to receive and tell him up front.
I'm currently considering going back to faxing people..
Jun 7th 2010, 12:31 pm
#4
A bubbly-jock...
Joined: Mar 2005
Location: Teneriffe
Posts: 6,262
Re: Cold call from Citibank
Normally there is a form to fill in that you can fax back...along with your signature. I had the same problem with Citibank in Australia...they don't do emails - too insecure.
Jun 7th 2010, 1:57 pm
#5
Forum Regular
Thread Starter
Joined: Jul 2009
Location: Dubai
Posts: 86
Re: Cold call from Citibank
Not my spam filter - the email address I gave is a webmail service, and all they do is put [xxxx suspected junk mail] by a message, where xxxx is the name of the service provider.
It's also nothing to do with security since I am not a Citibank customer anyway. All they have to do is send me some advertising.
I put it down to a desire to control the process of selling me on a credit card from Citibank, and to do that they have to sell me on it verbally. Funnily enough, I have NEVER signed up for anything that cost me money on the basis of a cold call by phone.
It's also nothing to do with security since I am not a Citibank customer anyway. All they have to do is send me some advertising.
I put it down to a desire to control the process of selling me on a credit card from Citibank, and to do that they have to sell me on it verbally. Funnily enough, I have NEVER signed up for anything that cost me money on the basis of a cold call by phone.
Jun 7th 2010, 2:05 pm
#6
Token Scandinavian Bloke
Joined: Jun 2009
Location: Dubai
Posts: 2,820
Re: Cold call from Citibank
Not my spam filter - the email address I gave is a webmail service, and all they do is put [xxxx suspected junk mail] by a message, where xxxx is the name of the service provider.
It's also nothing to do with security since I am not a Citibank customer anyway. All they have to do is send me some advertising.
I put it down to a desire to control the process of selling me on a credit card from Citibank, and to do that they have to sell me on it verbally. Funnily enough, I have NEVER signed up for anything that cost me money on the basis of a cold call by phone.
It's also nothing to do with security since I am not a Citibank customer anyway. All they have to do is send me some advertising.
I put it down to a desire to control the process of selling me on a credit card from Citibank, and to do that they have to sell me on it verbally. Funnily enough, I have NEVER signed up for anything that cost me money on the basis of a cold call by phone.
Samba had the best method I've come across to get me to sign up. They called me on my mobile while I was at lunch to tell me I was approved for a creditcard with blah blah limit. They told me all I had to do was meet with an agent for 10 minutes (in my location of choice) and then I would get the card in the post 1 week later. Not strictly a cold call as I have my current account with them, but still good service in my opinion.
Jun 7th 2010, 3:09 pm
#7
Account Closed
Joined: Jul 2007
Posts: 7,028
Re: Cold call from Citibank
Just ask them why they fired that hot looking Latino chick...see Mr. Dean's thread on the subject.
