Best & Worst Places for Expats 2017
#16
Re: Best & Worst Places for Expats 2017
I guess the fact that this is worthy of note says something (as does the fact that this is the second latterly much-abused iconic British company that I have been fawning about in less than a week...).
#17
Account Closed
Joined: Feb 2011
Posts: 0
Re: Best & Worst Places for Expats 2017
I have to put a spake in for RBS. I've been a long-time customer and this on-again off-again on-again off-again business with the sale to Santander and then the spin-off as Williams & Glynn has been weird. However, all through I have always found their customer service, especially their phone line (located I think in Scotland, natch) to be superb. Accurate, efficient, friendly. Backed up with excellent in-branch service last week (not even my own branch).
I guess the fact that this is worthy of note says something (as does the fact that this is the second latterly much-abused iconic British company that I have been fawning about in less than a week...).
I guess the fact that this is worthy of note says something (as does the fact that this is the second latterly much-abused iconic British company that I have been fawning about in less than a week...).
My dealings with Lloyds, especially their international / offshore bit and the sharedealing / trading account has always been great.
Even my 'normal' UK account with them goes to a UK call centre where they're beyond polite....'Mr Scamp is it OK to call you Scamp or do you prefer Mr Scamp?' (one day they'll learn I don't give a shit and until my Dad's dead, he's Mr Scamp).
#19
Hit 16's
Joined: Mar 2010
Location: Of all the gin joints, in all the towns, in all the world, she walks into mine
Posts: 13,112
#21
Hit 16's
Joined: Mar 2010
Location: Of all the gin joints, in all the towns, in all the world, she walks into mine
Posts: 13,112
#23
Re: Best & Worst Places for Expats 2017
This month was the first time I dealt with RBS (IoM) and its been an absolute disaster trying to arrange a mortgage with them - taken me 4 weeks to provide them with answers to questions such as why is my rental contract in Arabic and why is your credit card balance zero !
I rang my NBK branch, within 20 mins I was offered the mortgage and an offer for them to deliver the docs so I didn't have to come to the branch !
My wife opened a bank account in the UK and she has been very impressed with Metro.
I rang my NBK branch, within 20 mins I was offered the mortgage and an offer for them to deliver the docs so I didn't have to come to the branch !
My wife opened a bank account in the UK and she has been very impressed with Metro.
#25
Re: Best & Worst Places for Expats 2017
This month was the first time I dealt with RBS (IoM) and its been an absolute disaster trying to arrange a mortgage with them - taken me 4 weeks to provide them with answers to questions such as why is my rental contract in Arabic and why is your credit card balance zero !
I rang my NBK branch, within 20 mins I was offered the mortgage and an offer for them to deliver the docs so I didn't have to come to the branch !
My wife opened a bank account in the UK and she has been very impressed with Metro.
I rang my NBK branch, within 20 mins I was offered the mortgage and an offer for them to deliver the docs so I didn't have to come to the branch !
My wife opened a bank account in the UK and she has been very impressed with Metro.