Pollyana

FYI -

PLANNED SYSTEMS MAINTENANCE

ImmiAccount will be unavailable on the following dates/times AEST (GMT +10):
* Monday 17 August 2015 12am to 4am
* Wednesday 19 August 2015 5am to 7am
* Saturday 22 August 2015 8pm to 11pm.

Pollyana

ImmiAccount will be unavailable on the following dates/times AEST (GMT +10):
* Saturday 5 September 2015 2pm to midnight.

Pollyana

PLANNED SYSTEMS MAINTENANCE

From midnight until 4am Monday 21st September 2015 AEST (GMT+10), the following systems will become unavailable:

eLodgement (Online visa and citizenship applications)
Visa Entitlement Verification Online (VEVO)

Pollyana

PLANNED SYSTEMS MAINTENANCE

ImmiAccount will be unavailable on the following date/time:

* Sunday 4 October 2015 2am AEST (GMT+10) - 5am AEDST (GMT+11).

Pollyana

SYSTEM MAINTENANCE – 20-21 NOVEMBER 2015

There will be an outage of our systems for a number of improvements from 9pm Friday 20 November 2015 until 9am Saturday 21 November AEDT (GMT +11). This will include changes to questions in our online application forms. We recommend that you complete and submit any applications that you have started, before the outage. Applications that have a status of ‘Ready to submit’ or ‘Awaiting documents’ at 9pm on 20 November will be changed to ‘Incomplete’, as you may be required to answer additional questions to submit a valid application.

BPAY will be unavailable as an online payment option for the following forms from midnight Sunday 15 November until completion of the outage:
• Citizenship by Descent
• Citizenship by Conferral
• Temporary Work (Short Stay Activity) Visa (400)
• Temporary Work Skilled Visa (Primary) (457)
• Temporary Work Skilled Visa (Subsequent Entrant) (457)
• Temporary Work Skilled Visa - Nomination (457)
• Temporary Work Skilled Visa - Standard Business Sponsorship (457)
• Visitor Visa (600).

Your BPAY payment must be received by the Department by Friday 20 November. BPAY payments can take up to 3 days to transfer from your bank to the Department. Your application will not be submitted or processed until the payment is received and matched to your application. Once we have received the payment, the status of your application will change to ‘Application received’.

If you do not make your BPAY payment in time, you can make an immediate payment by credit card before 9pm Friday 20 November. Go to ‘Manage Payments’, find the application with status ‘Awaiting Payment’ and then select actions ‘Make Payment’. Enter your credit card details and submit.

If we do not receive payment in time you will need to start a new application.

TeeTMI

Just bumping Pollyana's post above as a reminder of the outages over the weekend

The Department has advised that a scheduled outage for planned system maintenance will occur from Friday 20 November 2015 9:00pm to Saturday 21 November 3:00pm AEDT The following systems will be unavailable during the above time:

• eLodgement (Online Applications and Citizenship)
• Visa Entitlement Verification Online (VEVO)​

See also the post above for more detail.

Alyonk@

Hi Pollyana.

I'm trying to enter my immiaccount and after typing my login and password the system correctly shows the current successful login date. However, after I press CONTINUE button the page where login and password should be typed is displayed again.

Is it still an outage of the system?

Pollyana

Looks like there might still be uissues with it. Its an Aussie Govt system and its a weekend, you'll need patience

there is also a note


Known ImmiAccount issues:

1. Some clients may be experiencing an issue whereby previously viewable applications under the ‘My Applications’ tab are no longer viewable ; and
2. Some clients may be experiencing an issue whereby the view/edit functions are missing under the ‘Actions’ tab.

Technical staff are aware of these issues and are working on them as a matter of priority. Apologies for any inconvenience.

Pollyana

KNOWN TECHNICAL ISSUES
There are several known issues relating to ImmiAccount which we are currently investigating.

Logging into ImmiAccount
A number of users have reported difficulty logging into their ImmiAccount.

If you click the ‘continue' button at the bottom of this page, but are unable to login to your ImmiAccount we recommend that you clear your cache and browser history to resolve the logon issue.

Attaching PDF documents
A number of users have reported difficulty attaching documents in PDF format.

Please ensure that the filename does not contain special characters (hyphens, underscores or symbols).

If you are unable to attach a document in PDF format, we recommend changing the format to a different file type.

We apologise for any inconvenience caused.

Pollyana

Some people are still having issues logging in to their ImmiAccounts - if you are one of them, try a different browser - it won't work for me in Chrome but is fine in IE

TeeTMI

DIBP advises that :
Due to systems maintenance SkillSelect will be unavailable from 8.00 am to 9.00 am on Sunday 7 February 2016

Pollyana

PLANNED SYSTEMS MAINTENANCE
ImmiAccount will be unavailable on the following dates/times AEDT (GMT +11):

* Saturday 20 February 2016 4am to 10am

* Saturday 19 March - Sunday 20 March 2016 (times to be confirmed)


KNOWN TECHNICAL ISSUES
There are several known issues relating to ImmiAccount which we are currently investigating.

COMPLETING A 186/187 APPLICATION:
This is to advise that now it is possible to draft an entire 186/187 application, and save it, without having to first submit the nomination form. Up until 20th November 2015 clients/agents were required to supply a valid nomination TRN in order to proceed past page four of the 186/187 application form.

Pollyana

PLANNED SYSTEMS MAINTENANCE
ImmiAccount will be unavailable on the following dates/times AEDT (GMT +11):

* Friday 4 March 9pm to Saturday 5 March 9:30am

* Saturday 19 March - Sunday 20 March 2016 (times to be confirmed)

Pollyana

PLANNED SYSTEMS MAINTENANCE
ImmiAccount will be unavailable on the following dates/times AEDT (GMT +11):

* Sunday 20 March 2016 5am to 10am

* Sunday 20 March 2016 midnight to Monday 21 March 2016 4am

Pollyana

PLANNED SYSTEMS MAINTENANCE

ImmiAccount will be unavailable on the following dates/times:

* 1am Sunday 3 April 2016 AEDT (GMT +11) to 5am Sunday 3 April 2016 AEST (GMT+10)