Health Operations Centre -Update
#31
Forum Regular
Joined: Feb 2008
Location: Victoria
Posts: 173
Re: Health Operations Centre -Update
Below is the Health Operations Centre weekly update for the week beginning Monday 13 October 2008.
We are currently processing medicals completed OFF-SHORE:
1. Urgent cases (457 visas) not requiring MOC's assessment received on 7 October 2008.
2. Temporary cases not requiring MOC's assessment received on 15 September 2008.
3. Permanent cases not requiring MOC's assessment received on 23rd September 2008.
4. Urgent cases (e-visas, adoptions, 457 visas, some Ref Hum cases) requiring assessment by a Medical Officer received on 9 October 2008.
5. Other cases requiring medical assessment by a Medical Officer received on 30 September 2008.
The case officer processing your visa application should be your first point of contact regarding any inquiry in relation to the application, including your health assessment results.
If directing an enquiry to HOC, please note that if you are not the authorised contact declared on the visa application forms, then the HOC cannot release any information to you.
For medicals referred by diplomatic bag, it should be anticipated that there is a 2 week delay before they are received for processing at the Health Operations Centre.
Medicals received by courier or through diplomatic bag are opened by a contracted service provider located in our Lee Street offices.
Generally, if documents are received in the morning they will be delivered to HOC that evening, if received in the evening they are delivered to HOC the next working day.
kind regards
Cheryl
We are currently processing medicals completed OFF-SHORE:
1. Urgent cases (457 visas) not requiring MOC's assessment received on 7 October 2008.
2. Temporary cases not requiring MOC's assessment received on 15 September 2008.
3. Permanent cases not requiring MOC's assessment received on 23rd September 2008.
4. Urgent cases (e-visas, adoptions, 457 visas, some Ref Hum cases) requiring assessment by a Medical Officer received on 9 October 2008.
5. Other cases requiring medical assessment by a Medical Officer received on 30 September 2008.
The case officer processing your visa application should be your first point of contact regarding any inquiry in relation to the application, including your health assessment results.
If directing an enquiry to HOC, please note that if you are not the authorised contact declared on the visa application forms, then the HOC cannot release any information to you.
For medicals referred by diplomatic bag, it should be anticipated that there is a 2 week delay before they are received for processing at the Health Operations Centre.
Medicals received by courier or through diplomatic bag are opened by a contracted service provider located in our Lee Street offices.
Generally, if documents are received in the morning they will be delivered to HOC that evening, if received in the evening they are delivered to HOC the next working day.
kind regards
Cheryl
Unfortunately I can't check my status on line because it was paperbased rather than an E visa application - does this make a difference? I don't have an agent that I can check with either as the sponsoring company handled it all.
Any advice would be appreciated.
#32
Re: Health Operations Centre -Update
I am a little concerned as our medicals would have arrived before 9th October but we have not heard anything yet - we are on a 457 - is this normal?
Unfortunately I can't check my status on line because it was paperbased rather than an E visa application - does this make a difference? I don't have an agent that I can check with either as the sponsoring company handled it all.
Any advice would be appreciated.
Unfortunately I can't check my status on line because it was paperbased rather than an E visa application - does this make a difference? I don't have an agent that I can check with either as the sponsoring company handled it all.
Any advice would be appreciated.
I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
#33
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,814
Re: Health Operations Centre -Update
Can you check the tracking of your package to be sure it arrived before the 9th? If not, it might not be there by that date.
I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
#34
Re: Health Operations Centre -Update
Well, there was a weekend. It arrived in Sydney on a Saturday but didn't go to be delivered for 4 days more?
Bottom line - it WAS delivered on 24 SEPTEMBER, so hopefully TOMORROW (tonight), it will be processed!!!
Bottom line - it WAS delivered on 24 SEPTEMBER, so hopefully TOMORROW (tonight), it will be processed!!!
#35
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,814
Re: Health Operations Centre -Update
Fingers crossed for it being looked at
Last edited by Pollyana; Oct 13th 2008 at 9:46 pm.
#36
Forum Regular
Joined: Feb 2008
Location: Victoria
Posts: 173
Re: Health Operations Centre -Update
Can you check the tracking of your package to be sure it arrived before the 9th? If not, it might not be there by that date.
I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
I was surprised by looking at our Tracking how it spent 4 days sitting in Sydney before being delivered. I was thinking it might be a quarantine type stop?
#37
Re: Health Operations Centre -Update
Just checked status - my husband's meds have NOT cleared. They have been at HOC since 24 September, 9am.
I do know of someone who's meds arrived 23 September and they cleared Monday (yesterday)
I do know of someone who's meds arrived 23 September and they cleared Monday (yesterday)
Last edited by tiger222; Oct 14th 2008 at 8:49 am.
#38
Forum Regular
Joined: Feb 2008
Location: Victoria
Posts: 173
Re: Health Operations Centre -Update
I will call the surgery and check today to find out how they posted it. It was sent on 26th September so unless it went pigeon post I can't imagine why it would not be there before 9th October. The last letter I sent through Royal Mail only took 6 days including the weekend.
#39
Re: Health Operations Centre -Update
I emailed the HOC last week to ask if ours had been received, this is the reply
"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.
The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.
We appreciate your patience and assistance in this matter."
So, it looks like they have received them they were sent royal mail on 24th September
Just waiting again!!
Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)
Cheers
Mel
"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.
The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.
We appreciate your patience and assistance in this matter."
So, it looks like they have received them they were sent royal mail on 24th September
Just waiting again!!
Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)
Cheers
Mel
#40
Forum Regular
Joined: Jul 2008
Location: Woodlands, Singapore
Posts: 214
Re: Health Operations Centre -Update
I found it - HOC thread !
Thanks Cheryl
Thanks Cheryl
#41
Re: Health Operations Centre -Update
I emailed the HOC last week to ask if ours had been received, this is the reply
"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.
The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.
We appreciate your patience and assistance in this matter."
So, it looks like they have received them they were sent royal mail on 24th September
Just waiting again!!
Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)
Cheers
Mel
"Thank you for your e-mail. Health Operations Centre (HOC) is currently
processing medical results received on 23rd September 2008 for permanent
applicants.
The medical results you are enquiring about were received after the above
dates, and will be processed accordingly.
We appreciate your patience and assistance in this matter."
So, it looks like they have received them they were sent royal mail on 24th September
Just waiting again!!
Does anyone think that they will look at them then send just the one which will need to be assessed by the MO, or will they send it to the MO immediately, or will they send the whole lot together to the MO? (sorry if this sounds a bit confusing!!)
Cheers
Mel
I think the whole lot is in the package waiting to be opened and entered into the system. Then the charts are passed on to the medical professionals who will pass on the referred chart to the specialist.
But what do I know?
#42
Re: Health Operations Centre -Update
Thanks for that!!
Thought so, we'll be waiting a few more weeks I think until they're cleared!
Mel
Thought so, we'll be waiting a few more weeks I think until they're cleared!
Mel
#43
BE Forum Addict
Joined: Feb 2008
Location: A Small Village in Somerset.......out in the sticks
Posts: 1,476
Re: Health Operations Centre -Update
I'll wait with you mel.... had a letter from frankenstein this morning to say bloods all clear, and he posted meds yesterday!!
Snail Mail i might add
#44
Good luck to all
Joined: Sep 2008
Posts: 143
Re: Health Operations Centre -Update
I will wait with you guys too - Meds done 3rd Oct arrived at HOC 10th - So think it might be halloween mines due to clear
#45
Re: Health Operations Centre -Update
Cheers!!
Ours went on the 24th Sept, so give it about a week to get there (is that a bit optimistic?), then 3 weeks to clear - hopefully! - I reckon should be this week sometime, for the family, apart from mine that need to go for assessment by MO. So I am hoping to have some good news this week so fingers crossed for us eh!!
Mel
Ours went on the 24th Sept, so give it about a week to get there (is that a bit optimistic?), then 3 weeks to clear - hopefully! - I reckon should be this week sometime, for the family, apart from mine that need to go for assessment by MO. So I am hoping to have some good news this week so fingers crossed for us eh!!
Mel