LaLaLayla

Why not?

Pollyana

Because if you are a citizen of a country you do not need, and legally cannot hold a visa for that country.
Also Australia has a rule which says even dual citizens holding more than one passport must enter and leave Australia using an Australian passport.

LaLaLayla

Interesting. She doesn't have an Australian passport, so that's probably why.

Pollyana

She is an Australian. She needs an Australian passport to travel. As soon as you have her citizenship certficate I'd look at getting the passport.
As BiP said above, DIBP aren't that good at identifying when Australians apply for visas and often they are granted erroneously - as is the case here. You ned to sort it out before she next needs to travel as that visa/evisitor she holds is actually null and void.

LaLaLayla

That is what we were trying to do from Dubai. I am sure it will be easier to do from here. I also have to get one for my son.

Pollyana

You mean he is also an Australian but is travelling on a visa?
The holes in the DIBP computer system are even bigger than I thought!

LaLaLayla

No, he only has a UK passport and not Citizenship. But he is entitled to Citizenship by Descent as well, I am not sure why my husband applied for our daughter but not for our son. I think he maybe planned to do one then the other as it was quite expensive and didn't seem a priority at the time.

BritInParis

One would hope the usual qualifications regarding ME bureaucracy wouldn't extend as far as the Australian Embassy.

LaLaLayla

Of course they do. There is not one customer-facing Australian in the Australian Embassy, it's manned by Egyptians and Indians.

Dorothy

That's odd. According to the UAE Australian embassy website they do face to face passport applications. Services for Australians And considering the job advertisements on the site state that you need to be an Australian citizen to get the job, perhaps the "foreign" people you object to are actually Australian citizens of Egyptian or Indian descent?

Pollyana

I believe you have o be an Aussie citizen to do any of the visa/passport jobs in the embassies and Hgh Commissions - same as doing the job onshore, you are employed by a Federal Govt Department after all

BritInParis

There will be some locally engaged staff but anyone working at a senior management level will be a posted DIBP official. The Australian government has far stricter rules as to which nationals can work for them compared to, say, the British government. What attempts did you make to rectify the situation over the four year period? A simple complaint via the DIBP website will usually suffice. If not then go to your MP.

LaLaLayla

Yeah, thanks for your advice, but as I said upthread, it's fine now, I just have to pay another $190 to get the Certificate.