Processing Times + Emailing

Old Nov 1st 2017, 6:44 pm
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Default Processing Times + Emailing

I saw elsewhere that processing times were updated in Sept but they seem to have disappeared entirely for certain European countries. Any idea why? I know everything is sent to Sheffield now but then why do US, for example, still have settlement timelines?

Second question - I contacted via email to enquire about application and got a pretty generic response within an hour or so. I then emailed back with another question but never received a response (2 days), I assumed I was ok to do this since it references not paying for any subsequent emails on the gov.uk website. Has anyone else responded to an email and gotten an answer?

Thanks!
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Old Nov 2nd 2017, 11:09 am
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Default Re: Processing Times + Emailing

First question - Not sure why that have done that.
Second question - some people have had a reply back after a week or so, some never get a reply back, some get replies back after weeks. It varies.
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