Amaresh

Hi, all.

I and my wife are trying to transfer our NHS pensions to Canada.

I sent all paperwork for to NHS pensions which included Rrsp account details, qrops number and qsm id etc from Scotia bank.

NHS pensions is asking for HMRC Qrops certificate from scotia bank.

The branch of scotia bank ( in Calgary), I'm dealing with, is not aware of what HMRC QROPS certificate is!

The branch manager has contacted their investment support team for help.

What should I do?

Has anyone, in this forum, been in similar situation?

I'll be grateful for your advise.

Btw, I've fired an SOS message away to Mark Walker (Stirling advisory) and awaiting his reply.

snoopdawg

Scotia didn't send our certificate either and I seem to remember someone else having the same issue on this forum
Don't worry, their central investment people do have the certificate and will send it!

Amaresh

Thanks for replying and reassurance.
This forum is great.

Photoplex

Said the same in your PM. Scotia has a team at head office that deal with QROPS and they have the certificate. Tell your manager that and he'll figure it out.

Bear in mind there was a change in the rules recently on QROPS eligibility on public sector pensions. You may not be entitled to transfer it as of April 1st 2015.

I don't remember the details but there were a few threads floating around about it here.

Amaresh

Thanks. I and my wife managed to send all papers for transfer sans the certificate before 5th April. Now NHS pensions has asked Scotia bank to send them the certificate to initiate transfer.

mjwalker007

Hi Amaresh ,

I have sent you an example of what the QROPS certificate would look like. Take this into Scotia and hopefully somebody will point you in the right direction.

Good luck with the transfer.

Mark

CDNReturner

I understand that there is not a specific department for QROPS at Scotia Bank......the RRSP department handles at HQ.

Amaresh

The branch manager sought help from his central investment team but they all are clueless

Amaresh

Thanks, Mark. I've forwarded that sample to the branch manager