passport renewal
#1
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Joined: Feb 2007
Location: helensvale
Posts: 24
passport renewal
Hi Folks, I sent my son's british passport for renewal 4 weeks ago. We travel back to the uk for a holiday on thursday night (4th June). I called the customer service number and they have given me a tracking number for Australia Post's Platinum express post service and informed me that the passport is on it's way. My question is this....does anyone know which service is used to send the passport from new zealand to aus and how long it takes? Once the passport hits Aus then it is guaranteed next day delivery but if it is sent regular airmail from new zealand that could be too late! AAARRGGGHHH.....I'm panicking and I've no fingernails left....hope this made sense. Any info anyone?
#2
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Joined: Oct 2009
Location: Perth
Posts: 2,237
Re: passport renewal
Hi Folks, I sent my son's british passport for renewal 4 weeks ago. We travel back to the uk for a holiday on thursday night (4th June). I called the customer service number and they have given me a tracking number for Australia Post's Platinum express post service and informed me that the passport is on it's way. My question is this....does anyone know which service is used to send the passport from new zealand to aus and how long it takes? Once the passport hits Aus then it is guaranteed next day delivery but if it is sent regular airmail from new zealand that could be too late! AAARRGGGHHH.....I'm panicking and I've no fingernails left....hope this made sense. Any info anyone?
#3
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Joined: Feb 2007
Location: helensvale
Posts: 24
Re: passport renewal
Our UK passports had a very quick turnaround (interview 15/4, passports received 5/5). Sorry, no idea how it got from NZ to Australia. It was an Australia Post Platinum delivery to our house, although I was out when it was delivered and had to go to a post office to pick it up. Hope you have some luck with the helpline and that your passport turns up.
#4
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Joined: Oct 2009
Location: Perth
Posts: 2,237
Re: passport renewal
We're travelling this Friday too, and it was going to be a huge extra cost to change the flights. We had our Australian passports, but I've never travelled without the UK ones, it just wouldn't feel right. After 12 years away, I don't know which shop to head to first. I just hope that my favourites are still in business.
#5
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Joined: Aug 2008
Location: Canberra
Posts: 568
Re: passport renewal
From memory I think they use Australia Air Express to send it, usually get it a day or two after it's been sent.
#7
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Joined: Feb 2007
Location: helensvale
Posts: 24
Re: passport renewal
Hooray! It's in Strawberry Hills NSW which means it will be in my hands tomorrow! Phew can relax now and grow my nails again. That is bloody fast though considering it was sent from NZ yesterday morning. Thanks for the replies people......
#8
Re: passport renewal
Australia Post managed to mislay my UK passport which was sent by the so called platinum service. The tracking was useless, they had no idea where it was and had to revert to phoning around post offices near my area to try and locate it.
Canadaeh is correct, they use Australian Air Express - during which time the item isn't tracked incidentally.
#9
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Joined: Feb 2007
Location: helensvale
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Re: passport renewal
Lucky you!
Australia Post managed to mislay my UK passport which was sent by the so called platinum service. The tracking was useless, they had no idea where it was and had to revert to phoning around post offices near my area to try and locate it.
Canadaeh is correct, they use Australian Air Express - during which time the item isn't tracked incidentally.
Australia Post managed to mislay my UK passport which was sent by the so called platinum service. The tracking was useless, they had no idea where it was and had to revert to phoning around post offices near my area to try and locate it.
Canadaeh is correct, they use Australian Air Express - during which time the item isn't tracked incidentally.
#11
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Joined: Aug 2008
Location: Canberra
Posts: 568
Re: passport renewal
At least you wont have to deal with it for another 10 years now... unless you lose it. lol