Car hire excess...what's the score?
#1
Car hire excess...what's the score?
Looking to hire a car in Brisbane for a few weeks. Getting a bit confused regarding the whole excess side of things. I understand the excess can be up to $5500. Do the companies take a downpayment prior to hiring the car for this. Hope they're not looking for the full amount
#2
Forum Regular
Joined: Mar 2011
Posts: 76
Re: Car hire excess...what's the score?
it's worth thinking about an excess waiver policy with the likes of Questor. They usually cost about a couple of pounds per day and cover most damages.
#3
Re: Car hire excess...what's the score?
Mr BS took out. A policy with Virgin last time we hired a car instead of taking the hire car companies own insurance with a big excess. But to the question, it is an excess, it is not a deposit..
#4
Re: Car hire excess...what's the score?
We have car hire excess covered by travel insurance when needed. Last year in Sydney I managed to get pranged by a taxi in a car park. I had to pay the excess up front to the car hire people (I think about $3000 or so!). I then claimed this back through the travel insurers who refunded it to me. The taxi driver tried to claim his damage back through the car hire company but it was rejected, apparently the taxi drivers are known for this and put in extortionate claims. We use tid (travel insurance direct), they always say you don't know how good an insurer is until you need to claim, well this was my first time putting a claim in and they dealt with it quickly and no issues.
#5
Re: Car hire excess...what's the score?
thanks bs. So they don't take an upfront deposit through your debit card? How can they ensure you pay up if you get a ding?
#6
Re: Car hire excess...what's the score?
We have car hire excess covered by travel insurance when needed. Last year in Sydney I managed to get pranged by a taxi in a car park. I had to pay the excess up front to the car hire people (I think about $3000 or so!). I then claimed this back through the travel insurers who refunded it to me. The taxi driver tried to claim his damage back through the car hire company but it was rejected, apparently the taxi drivers are known for this and put in extortionate claims. We use tid (travel insurance direct), they always say you don't know how good an insurer is until you need to claim, well this was my first time putting a claim in and they dealt with it quickly and no issues.
$5.5k sounds very high for an ordinary car rental...is it prestige or something similar?
#7
Re: Car hire excess...what's the score?
I think you will find that they won't accept a debit card for a hire. It will have to be a credit card that they can pre authorise the excess on.
This has come up before - People with debit cards (and cash) being declined hire services.
S
#8
Re: Car hire excess...what's the score?
I only have a debit card - I've never had a problem hiring cars. There may be an issue with eftpos cards though.
#9
Re: Car hire excess...what's the score?
#10
Re: Car hire excess...what's the score?
That thread was 2008 - at around the same time I was merrily hiring cars on my debit card. I haven't had a credit card since 2007.
#11
Re: Car hire excess...what's the score?
I've heard many reports of debit cards being declined for car hire - there are many more threads than that, so you should at least be aware of the possibility for the future.
S
#14
Re: Car hire excess...what's the score?
(It'd be a relief to go somewhere and have a legitimate reason not to drive, she says, as the permanent bleeding driver in the household!)
The biggest issues we had were when we first arrived in Australia and debit cards weren't regularly used - some systems would accept our UK one, others pitched a fit. Ironically, Hertz had no issue letting us have a three week hire on it.
#15
Re: Car hire excess...what's the score?
So by pre authorising do you mean that if I have a credit card with a limit less than what the excess amount is, they won't hire to me?