Anyone applied for a UK passport from Canberra recently?
May 26th 2008, 4:57 am
#46
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Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
Do you know how long after they cashed your cheque/processed your payment that it took to arrive.
We fly 4 weeks on Weds and they still havent taken the cash.....
May 26th 2008, 5:13 am
#47
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Location: Mt Martha, Melbourne
Posts: 1,199
Re: Anyone applied for a UK passport from Canberra recently?
Hi
If this helps we sent OHs off on 8th April, had the registered post receipt back a couple of days later.
The payment showed up on the CC bill on the 29th April and the passport arrived back on the 22nd May - phew!
Kim
If this helps we sent OHs off on 8th April, had the registered post receipt back a couple of days later.
The payment showed up on the CC bill on the 29th April and the passport arrived back on the 22nd May - phew!
Kim
May 26th 2008, 5:53 am
#48
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Joined: May 2008
Posts: 9
Re: Anyone applied for a UK passport from Canberra recently?
Hi
I spoke to Will from BHC this afternoon who confirmed my passport is in the pile to be dispatched today - so will be delivered tomorrow - yippee!!!
So originally....
I couried it and it was recieved by them on 18th april
They took the money 7th May
I'll get it back 27th May
Not sure if that timeline helps anyone..
cant wait for tomorrow and to have it back in my little hands....
Tamstar
I spoke to Will from BHC this afternoon who confirmed my passport is in the pile to be dispatched today - so will be delivered tomorrow - yippee!!!
So originally....
I couried it and it was recieved by them on 18th april
They took the money 7th May
I'll get it back 27th May
Not sure if that timeline helps anyone..
cant wait for tomorrow and to have it back in my little hands....
Tamstar
May 26th 2008, 7:20 am
#49
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Joined: Mar 2007
Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
Thanks both. Gives me a time-line to compare to! I think I'm just going to spend the last 2 weeks of June making advances to anyone in the vicinity who looks like they might be a courier!!!
May 29th 2008, 9:42 am
#50
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Joined: Oct 2006
Location: Australind WA
Posts: 1,155
Re: Anyone applied for a UK passport from Canberra recently?
Yey got my passport back today after 6 weeks, but mine wasnt an urgent request so maybe thats why it took a while.
May 30th 2008, 3:03 am
#51
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Joined: Mar 2008
Location: Perth
Posts: 281
Re: Anyone applied for a UK passport from Canberra recently?
Oh dear - reading this thread is making me feel ill! We sent off OH passport for renewal well ahead of time - it said 25 days on the website then now it's 30 and we are flying back to the UK in 2 1/2 weeks!
We don't have an Aussie passport yet, we had half thought of going back and renewing it in the UK - maybe that would be the better option. It's not run out it's just that we didn't have 6 months left on it.
We did call them to ask what to do about a change of address so they said fax it over but we've had no acknowledgment or anything! They took the money about 2 weeks ago - that's all we know.
I have to say as others it's a pretty bad service for the amount of money you are paying. After all how many Brits are there in Oz and how many need to renew their passports all at once!
Praying it will come at the end of this week when the 30 days are up. It's really bad you can't just go in and get a new one like in the UK - they don't seem to care!
Yeah, I know we meant to do it ages ago but got bogged down in work etc. Fingers crossed or I might be going it alone!
Kim
We don't have an Aussie passport yet, we had half thought of going back and renewing it in the UK - maybe that would be the better option. It's not run out it's just that we didn't have 6 months left on it.
We did call them to ask what to do about a change of address so they said fax it over but we've had no acknowledgment or anything! They took the money about 2 weeks ago - that's all we know.
I have to say as others it's a pretty bad service for the amount of money you are paying. After all how many Brits are there in Oz and how many need to renew their passports all at once!
Praying it will come at the end of this week when the 30 days are up. It's really bad you can't just go in and get a new one like in the UK - they don't seem to care!
Yeah, I know we meant to do it ages ago but got bogged down in work etc. Fingers crossed or I might be going it alone!
Kim
May 30th 2008, 3:43 am
#52
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Joined: Jul 2007
Location: An infinite loop between Victoria and London
Posts: 53
Re: Anyone applied for a UK passport from Canberra recently?
Hope others waiting get sorted soon, it's annoying isn't it? But I hope it's of some comfort to know that, if you have a genuine family emergency, they do seem to pull out the stops to help.
G.
Jun 4th 2008, 3:38 pm
#53
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Joined: Feb 2007
Location: WA but not forever!!!
Posts: 943
Re: Anyone applied for a UK passport from Canberra recently?
My husband needs to renew his passport which I shall do in due course. My daughter will also need hers renewing in Dec 08 (assuming she can carry over 9 months on it haven't check if you can do that on a child passport yet)
We won't have been here 2 years at that point neither will my husband when he applies for his. What do you do about counter signing the photos.
Thanks.
Poppet
We won't have been here 2 years at that point neither will my husband when he applies for his. What do you do about counter signing the photos.
Thanks.
Poppet
Last edited by PoppetUK; Jun 4th 2008 at 3:59 pm.
Jun 4th 2008, 10:03 pm
#54
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Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
You can send the photos back to someone in the UK and then get them to send them back to you here -- just leave yourself enough time to do it!
Or if it's a renewal and the photos havent changed then I think the 2 year rule can be "flexible" Whatever you do, leave plenty of time.... It has been on my list of "things to do" since xmas and I stupidly left it till the last minute and am now getting stressed. And I have nobody to blame but myself!!!
Or if it's a renewal and the photos havent changed then I think the 2 year rule can be "flexible" Whatever you do, leave plenty of time.... It has been on my list of "things to do" since xmas and I stupidly left it till the last minute and am now getting stressed. And I have nobody to blame but myself!!!
Jun 5th 2008, 6:27 am
#55
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Location: Sydney, Australia, but home to EU in 2009 for good!
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Re: Anyone applied for a UK passport from Canberra recently?
Hi,
I have applied to renew my UK passport (changed my name).
Anyway, I sent it off last week and seen they received my application on the 30th May (checked registered post).
I know their website says 30 working days, but I am getting worried because the money has not come off my credit card yet.
So I am just wondering, how long did it take for them to take the money off your card? I’m not in a hurry for my passport, but I am paranoid there will be problems because I changed my name.
So I just want to know, how long after you sent it did they take payment?
Thanks,
Mikey
I have applied to renew my UK passport (changed my name).
Anyway, I sent it off last week and seen they received my application on the 30th May (checked registered post).
I know their website says 30 working days, but I am getting worried because the money has not come off my credit card yet.
So I am just wondering, how long did it take for them to take the money off your card? I’m not in a hurry for my passport, but I am paranoid there will be problems because I changed my name.
So I just want to know, how long after you sent it did they take payment?
Thanks,
Mikey
Jun 5th 2008, 7:01 am
#56
BE Enthusiast
Joined: Mar 2007
Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
Hi,
I have applied to renew my UK passport (changed my name).
Anyway, I sent it off last week and seen they received my application on the 30th May (checked registered post).
I know their website says 30 working days, but I am getting worried because the money has not come off my credit card yet.
So I am just wondering, how long did it take for them to take the money off your card? I’m not in a hurry for my passport, but I am paranoid there will be problems because I changed my name.
So I just want to know, how long after you sent it did they take payment?
Thanks,
Mikey
I have applied to renew my UK passport (changed my name).
Anyway, I sent it off last week and seen they received my application on the 30th May (checked registered post).
I know their website says 30 working days, but I am getting worried because the money has not come off my credit card yet.
So I am just wondering, how long did it take for them to take the money off your card? I’m not in a hurry for my passport, but I am paranoid there will be problems because I changed my name.
So I just want to know, how long after you sent it did they take payment?
Thanks,
Mikey
Jun 10th 2008, 10:47 pm
#57
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Joined: Mar 2007
Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
Just wondering if anyone has received a passport in the last week or so, and if so, when they applied.....
I'm getting even more obsessive now!
I'm getting even more obsessive now!
Jun 12th 2008, 11:24 am
#58
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Location: Sydney, Australia, but home to EU in 2009 for good!
Posts: 514
Re: Anyone applied for a UK passport from Canberra recently?
Jun 18th 2008, 2:34 am
#59
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Joined: Mar 2007
Posts: 542
Re: Anyone applied for a UK passport from Canberra recently?
Just had the joys of speaking to the so called information line.
They take your $10 by credit card and THEN tell you absolutely NOTHING! I am so mad! In 48hours time I can ring again, pay another $10 and they MAY be able to give me more information!
I just dont understand what I am paying my $10 for it the information line cant offer you any information..........
They were also unable to answer any of my questions such as what the average processing time for passports is at the moment?
What the maximum time is for processing passports?
I cant even withdraw my application until Friday morning and get my son's old passport back!
I dont understand why it takes 8 days in the UK and you can track it online, and yet out here even the bloody information line cant track it!!!
Sorry -- needed a rant. I'd hoped it would make me feel better but I'm still just as angry!
K
They take your $10 by credit card and THEN tell you absolutely NOTHING! I am so mad! In 48hours time I can ring again, pay another $10 and they MAY be able to give me more information!
I just dont understand what I am paying my $10 for it the information line cant offer you any information..........
They were also unable to answer any of my questions such as what the average processing time for passports is at the moment?
What the maximum time is for processing passports?
I cant even withdraw my application until Friday morning and get my son's old passport back!
I dont understand why it takes 8 days in the UK and you can track it online, and yet out here even the bloody information line cant track it!!!
Sorry -- needed a rant. I'd hoped it would make me feel better but I'm still just as angry!
K
Jun 18th 2008, 3:51 am
#60
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Joined: Jun 2008
Location: Sydney, Australia, but home to EU in 2009 for good!
Posts: 514
Re: Anyone applied for a UK passport from Canberra recently?
I don’t understand why they are so slow.
The money came off my Credit Card on Friday, YAY, so at least I know they have started it... when it will be out to me, I have no idea!
Mikey
The money came off my Credit Card on Friday, YAY, so at least I know they have started it... when it will be out to me, I have no idea!
Mikey
