It's winding me up at the moment, here's why.
When I was asked to work at that certain store there were various others I could have gone to, one being round the corner from me another about 10 mins away or the other two which are about 20 min drive from home. I narrowed the other out because the drive would not have been very nice in winter so that's how I came to the conclusion of where I am now. The store looked promising even though it was 17 km's away.
One of the reasons they employed me is because I'm hard working, can do the work of about three of their useless employees and I knew how to merchanidse well. Work on my own initiative, unlike most of their employees.
I was promised after Christmas there useless employees would be re-training but the problem now is they have to do a lot of cut backs due to the lack of payroll and sales. This means that the people they have employed continue to be allowed to be brainless.
You ask them to re-stock and they do it for about an hour but the motivation/passion/goal just isn't there, it's bloody fustrating. I can get a full back log of boots and shoes out in one day and to get that level of productivity out of one of them members of staff would take three days. No joke, I've been witness to it, you feel like saying don't bother I'll do it myself! You have to trust them apparently, cut them some slack and the excusses are made for them by my manager why they can't do it.
I know some young people are very hard workers but the ones she has hired are so useless, it's like we have z list celebrities in the store and we are paying them just to be here. Paris Hilton does more work when she shows up at a party!!!
This is one of the problems, we have a back room line and their jobs are to stock the store but they have never put any shoes out, they don't bother. I find this very annoying. So in affect I'm doing a shift leader job, restocker and also trying to train as an assistant manager. It's hard bloody work.
I'll come in one day and they'll say, Cassie please concerate on the shoes/boots today. So I'll have the big back log gone by the end of my shift. Then the next day they will put me somewhere else even though if I kept going and reduced the shoes on the shelves and emptied it even more when the new stock comes in it would have a home straight on the shelves.
Another thing that annoyed me is this story and yes I know it could only happen to me.
When I came in the other day the toliets were blocked, full to the brim. I thought nothing of it apart from in inconvenience but thought someone was dealing with it.
One of the staff came to me at 6pm to tell me that the drain was over flowing in two places at the back of the store. I thought, ok......... I'll phone the manager. I asked them to move stock out of the way because like I said they just don't think!
I asked if she had contacted anyone and she replies "oh, the blockage, I forgot about that" I thought she was joking at first then I asked "what do you want me to do?"
I was to call a plumber she had on her white board anyway I phoned him and he was fagging it over the phone and told me he may be able to get someone out by 8pm. I said "right. ok but you do realise we shut at 9pm so just bear that in mind before someone comes"
It gets to 8pm and still no one had turned up, in Canada nothing is ever seen as being important or rushed. That's unless you are driving because everyone seems to be in a rush and up your arse, lol.
He does turn up at 8:20pm so I show him all the drains and he gets on with putting a hose down the front of the store drain, I had to move fixtures and clothes.
It gets to 9pm and the plumber is still sucking water out and the store stinks! I mean really smells. I have a customer at the front asking what time we close and I said 9pm he asks if it was alright if he could look at jumpers I said sure.
Anyway this is where the fun really starts bearing in mind I had to be cashed out and locking the door at 9:30pm. It's currently 9:10 the customer is still looking around so I asks if he need any help, one question is leading to another now. My level of customer service is going down very quickly as it is now 9:20pm. He now proceeds to ask if he can look at the ladies clothes I said sure, our company has a policy where we can't ask the customer to leave it's stupid.
The plumber informs me that the problem is blockage of used tampons and there is a collection of them residing on the floor, nice. He informs me that this happens every year and they call the company out and they can never do anything.
So not knowing now what to do, I try to call my boss again, but no answer on her home phone or her cell phone. Feeling rather left in the learch I phone the assistant manager. She tells me there is nothing I can do about the plumber and I ask her for her advice on the customer I can't get rid of she says there is nothing I can do about it. I have to wait for him to leave.
I sign for the plumbers bill, one hours work for $375 isn't bad........not! Then I proceed to go to the customer which at this point it's 9:30pm thinking that I should now be going home I am really getting annoyed. I asked if he need any help and he said he was looking for something for his mother. I thought right and then replied but I don't know how to help you because I don't know this womans size. He then replies with she used to be very big chested but now her chest is very saggy and she weighs xx amount. I thought this was a bit odd and made me feel a little uncomfortable. He raises a ladies top and put it right up to me and says she's about your size. I back away and walk off to the other girl that was with me and told her that I felt he was very creepy and wanted to get rid of him.
It's now 9:45pm and still can't get rid of him, lucky for us the plumber is still here. I go back to call my assistant manager again as now I just want to go, she said be professional and tell him the store is open tommorrow without saying can you piss off now please.
In the end my co-worker got rid of him saying "sir sorry I am going to have to tell you to leave as we are having drain issues"
He goes to the till with all his products and most of them he said he didn't want creating a mess at the back of till. He then asks my co-worker to put a top up next to her, then says pull it tighter around her waist. Luckly she is a girl with an attitude and told him no and he finally left at 10pm an hour after closing with the plumber.
I spent the next 20 mins cashing up the last till and filling my paperwork out etc etc.
I was due to open that morning and was dreading what I was going to find.
Our back room manager says we have a problem, I reply I know I have a problem but what do you think it is. She said she tried to plunge the toilet and now the drains are over flowing. I thought great 8am and I have to phone my manager.
This time she answers, I explained the situation and she tells me to call head office. I call head office and she tells me to call drain doctor I ask for their number and she tells me to look it up in the Yellow Pages.
I'm looking in the Yellow Pages and not finding it, so i'm getting fustrated as we only have me and another front floor person. I grabed all the directories and get two of the back room staff a copy each and tell them to find drain doctor. I can't use the web at work as the pages are blocked so one of them calls her husband. Apparently the only Drain Doctor is in Calgary, I don't think this is right. I told the stupid woman we were in Edmonton!
I call head office back and she then tells me to look in our Yellow Pages and pick one. Not liking this even more and the need to "cover my arse" kicked in. I call my manager back, she's getting anoyed now and tells me to call the guy we lease the building off to get a referral.
This is going on over a few hours, I get the referral and he reccomends someone when I call them they want cash on delivery or credit card. So I have to call my boss back, which to this she isn't happy about and takes the situation off me with a statement of, "someones head is going to roll in a min" I replied "as long as it isn't mine I'm not bothered!"
A few days later some of the people are now aware of the crazy night I had at work but nothing is said as to how I was to best handle that sort of situation again for the next time. It's the not knowing what I'm surposed to do which is the annoying part.
My manager does not thank me about the plumber mess, to be honest nothing is said! Apart from the fact the bigger company that was called in that day couldn't do anything to sort out the blocked drains either but now there is a $2,000 bill for there time.
I get given this task to change the prices on the outside of shoe boxes on our most popular syles of boots. Because they are going up in price it means getting a sharp knife and cutting the price off, opening the shoe boxes and taking the price tags off very time consuming and I get this great task.
I started it at 3:30 and was due to finish work at 8pm, just 15 before the end of my shift the other shift leader comes up to me and informs me about having to do the garbages, coat hangers and debit bin. I said out loud, "they must think I'm wonder woman!" Why couldn't one of the others that hasn't been doing anything all night have done it.
After I've finished I realise I don't have next weeks shift in my diary, to my shock next weeks shifts haven't been printed. I mean on a Friday evening and I have no idea what i'm working next, wtf!
I leave a message for my boss letting her know what I've finished and asked her to contact me with regards to next weeks shifts.
All day yesterday there was no call, so this morning I had to phone work and find out.
I'm extremely annoyed with work at the moment. I know I won't be able to get my wage anywhere else so my hands are tied. My hours have been reduced to an average of 20 and is now making driving to work pretty stupid. I'm fustrated, maybe I should have a chat with my boss but I feel she has the habit of pacifying situations. I was brought in with two other people to help change the running of the store and since going there nothing has really happened. Ahhhhhhhhhhhh. | 